Call Center Jobs in Irving
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Search Results - Call Center Jobs in Irving
Irving-icims.com-
that call center resources are scheduled and utilized to provide optimum service levels in all skill groups.
• Identifies and coordinates training needs (dates and time) for the training strategies to meet the call arrival patterns and creates minimal
variance...
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Abbott Laboratories-Irving-jobs.abbott-
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices,...
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Irving-icims.com-
of the QA department
○ Acts as stand-ins in the absence of the Operations Supervisor in providing team assistance
Qualifications:
• Graduate of any 4-year degree or its equivalent
• At least one year experience in Call Center operations
• Prior...
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Northrop Grumman-Irving-
transactions.
• Review relevant documents for completeness and accuracy. - Collect, track, analyze, and report investigation status on a frequent basis.
• Utilize the Security Shared Service call center tools (case management system, IVR, knowledgebase, Agent...
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Irving-icims.com-
college or university and three to five years of related experience. An equivalent combination of experience and education may be considered.
• Acts as Subject Matter Experts on a specific area of support.
• Prior call center experience is required....
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Advancial Federal Credit Union-Irving-workable.com-
year College or technical school; and banking or call center experience typically the level acquired after 1 year or equivalent combination of education and experience.
OTHER KNOWLEDGE SKILLS AND ABILITIES
Basic understanding of banking products...
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Irving-icims.com-
Overview:
This position will require onsite presence at our facility in Irving.
EQUAL OPPORTUNITY STATEMENT QUALFON is an equal opportunity employer. QUALFON provides equal employment opportunities (EEO) to all employees and applicants for...
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Sigma Systems, Inc.-Irving-careers-page.com-
experience; Experience in customer service in healthcare, insurance, or call center environment
• Strong verbal and written communication skills, with the ability to convey complex information clearly and professionally
• Ability to multitask and manage time...
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Irving-icims.com-
Overview:
Mission: As a Contact Center Supervisor at Qualfon, you will lead a team of dedicated contact center associates, ensuring the best performance, employee engagement and development, and client satisfaction. This role spans three critical...
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Diversified Services Network, Inc.-Irving-workable.com-
Frontline agents handle routine inquiries and escalate complex issues to L3 support; supervisors set goals and foster a customer-centric, collaborative team culture.
• Leadership oversight includes regular call center leader meetings and daily team scrums...
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Randstad-Irving-randstadusa.com-
25 - $30 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School
Responsibilities
• Customer-first mindset with a commitment to delivering a white-glove service experience
• Proven success in a high-volume call center, customer service...
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Irving-siriusxm.com-
correctly and appropriately.
• Guide customers effectively and efficiently through technical application challenges and solutions.
• Consistently achieve KPI call center metrics such as Call Quality, Schedule Adherence, Schedule Conformance, Attendance...
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Randstad-Irving-randstadusa.com-
ensuring a seamless experience.
Skills
• Medicare/Medicaid
• Customer Service
• Prioritizing
• Working Independently
• Problem Solving
• Multi-tasking
• Healthcare Customer Service (2 years of experience is required)
• healthcare call center (2 years...
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Irving-icims.com-
of experience in Human Resources, preferably supported by growth in previous roles, and the ability to work on-site supporting a high-volume call center environment. Previous call center experience is a plus and requires knowledge of leave management (FMLA/ADA...
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Irving-icims.com-
years of progressive experience in Human Resources, preferably across multiple disciplines, and the ability to work on-site supporting a high-volume call center hourly workforce. Previous experience supporting leave management (FMLA/ADA etc.), policy...
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