Contact Center Jobs in Atlanta
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Search Results - Contact Center Jobs in Atlanta
Burgeon IT Services-Atlanta
We are hiring for a MS Dynamics 365 Contact Center Solution Architect role in Atlanta, GA (Onsite). If you have strong experience in digital contact center transformation, AI-driven automation, and Microsoft ecosystem solutions, this is a high...
jobvertise.com -
ELEVATION CONNECT LLC-Atlanta
About Elevation Connect
Elevation Connect delivers a different kind of contact center experience—one powered by talented professionals who care deeply about the people they serve. Our team combines operational excellence with authentic human...
oasisrecruit.com -
Accenture-Atlanta
Responsibilities
Team Leadership: Drive end‑to‑end ownership of a team responsible for the design, development, and implementation of cloud‑based contact center transformation initiatives, leveraging platform‑led solutions across enterprise...
mindmatch.ai -
ELEVATION CONNECT LLC-Atlanta
About Elevation Connect
Elevation Connect delivers a different kind of contact center experience—one powered by talented professionals who care deeply about the people they serve. Our team combines operational excellence with authentic human...
oasisrecruit.com -
Orkin-Atlanta
team!
We are seeking talented SEASONAL CUSTOMER SERVICE PROFESSIONALS for our remote Orkin Customer Contact Center. Must have the ability to work a flexible schedule, including days, evenings, weekends, and/or holidays to ensure we have consistent...
appcast.io -
CBTS-Atlanta
Hands-on experience with Avaya AES and CMS
• Experience with contact center environments
• Strong troubleshooting, analytical thinking, and technical documentation skills
Preferred Qualifications
• Experience supporting AI or conversational platforms...
Southern New Hampshire University-Atlanta
education environment or contact center.
Anticipated Start Date: Monday, 6/15/2026
Work Hours:
• Operational hours are 8:00AM to 8:00PM EST Monday- Friday and 9:00AM to 8:00PM EST Saturday and Sunday.
• Available Schedules from Tuesday-Saturday or Sunday...
Visa-Atlanta
Support the functionality of Genesys WFM software (forecasting, scheduling, and maintenance)
• Analyze contact center performance data and provide recommendations to balance performance and support effective decision making
• Forecast long term...
smartrecruiters.com -
Cook Systems International-Atlanta
Watershed Call Center agents utilizing a cloud-based contact center infrastructure, with specific expertise in AWS Connect, Calabrio One, and omnichannel communication platforms. The ideal candidate will have a deep understanding of telephony systems, voice...
jobvertise.com -
Atlanta
strategies
• Establish and enforce Infrastructure as Code (IaC) standards (Terraform, CloudFormation, CDK)
• Lead large-scale contact center migrations to AWS
• Ensure security, compliance, and regulatory alignment (banking/financial services)
Top Skills...
ctg.com -
Atlanta
tuning, retrieval‑augmented generation (RAG), and conversational AI.
• Familiarity with contact center platforms or enterprise workflow automation systems.
• Understanding of authentication, authorization, and access‑control frameworks.
PHYSICAL DEMANDS...
icims.com -
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