Contact Center Jobs in Austin
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Search Results - Contact Center Jobs in Austin
Teacher Retirement System of Texas-Austin
Location: 1000 Red River Street
Austin, Texas, 78701
United States
Contact Center Manager
Requisition ID: req1173
Employment Type: Unclassified Regular Full-Time (URF)
Division: Contact Center
Compensation: 82,000.00 - 105,000.00, Annual Salary...
Optomi-Austin
Contact Center Architect- 100% Remote
Optomi, in partnership with an enterprise level industry leader, is seeking an experienced Contact Center Architect to join their team. This architect will help consolidate and integrate various CCaaS providers...
mindmatch.ai -
Accenture-Austin
you will play a critical part in shaping, implementing, and supporting client's contact center solutions, ensuring scalability, security, and optimal performance.
Key Responsibilities may include:
• CCAI Development: Design, develop, and deploy...
Calsoft Labs-Austin
Job Title: Contact Center Business System Analyst / Technical Analyst
Location: Austin, TX (3 days onsite)
Job Description:
Responsibilities:
Gather and define requirements/solutions for Contact Center solutions
Interact with stakeholders...
resume-library.com -
Anomaly Squared-Austin
Anomaly Squared is growing again and if you’re looking to join a fun, laid back environment that provides opportunities for personal and professional growth, please consider applying. A² is an innovative customer contact center that offers...
workable.com -
Calsoft Labs-Austin
cloud testing.
Working experience validating various Contact Center components related to voice, email, and work items channels both on-Prem and Genesys cloud to include Genesys data and reporting.
Expertise in Test Case Design, Test Execution, Defect...
resume-library.com -
Amazon-Austin
and using data and metrics to draw business insights
• Experience making business recommendations and influencing stakeholders
• SQL proficiency- Proven expertise knowledge with Quicksight and Macros
• 2+ years’ experience in Operations or Contact Center...
amazon.jobs -
Calsoft Labs-Austin
Cloud Testing experience Required
IVR Testing, Genesys Testing experience Required
Prefer to have experience in Genesys cloud testing.
Working experience validating various Contact Center components related to voice, email, and work items channels...
resume-library.com -
Austin
Lester, point of sale), and all pharmacy-related management tasks
• Understanding of H-E-B initiatives and operations (e.g., Greet, Ask & Thank, 5-S, CID, Central Fill, Contact Center, Refill Express, compounding, and specialty operations)
• Proficiency...
icims.com -
Varite, Inc-Austin
Meeting, sprint intakes, radar board management, tracking, and planning
• OPS processes coordination and documentation
Skills:
Project management (2-5 yr)
Agile project management (2-5 yr)
IVR (1+ year)
Contact Center Technology (1+ year)
Genesys....
resume-library.com -
Austin
cloud management, backup and restore data, SQL server access for vendor maintenance, and support of specialized applications for various departments.
• Performs VOIP (Phone System, Voice Mail, Contact Center) maintenance and management.
• Provides...
ppgt.org -
ClifyX, INC-Austin
communicated & managed risk registers independently.
Here are the key qualifications that are needed
Min 5 years of PM experience (Waterfall + Agile/Scrum)
Must have contact center experience. Genesys solutions experience is a nice to have.
Must have run...
resume-library.com -
Amazon-Austin
Engineer in CET, you will take part in the implementation and delivery of contact center systems built on top of our next-generation routing system, leveraging the power of Generative AI (GenAI) and Machine Learning for improved intents and routing signals...
amazon.jobs -
IMCS Group Inc-Austin
region contingent labor programs. IMCS Group excels in providing top talent in IT, Healthcare, Engineering, Finance, Light Industrial, Contact Center, and Clerical. We have offices in the US, Canada, Mexico, and India in which we can provide support...
resume-library.com -
Amazon-Austin
for business users with the same on-demand scalability, reliability, pay-as-you-go pricing, and machine learning expertise that drive AWS services. The AWS Applications group includes services such as Amazon Connect (a cost-effective cloud contact center), our...
amazon.jobs -
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