Contact Center Jobs in Austin
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Search Results - Contact Center Jobs in Austin
Kforce Technology Staffing-Austin
intake, routing, and resolution workflows
• Design omnichannel customer experiences (portal, contact center, mobile)
• Enable workflow automation using Flow Designer and platform capabilities
• Integrate AI (Now Assist, Virtual Agent, Predictive...
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grabjobs-Austin
country. Good at recognizing how to deliver global objectives with local nuance.
Education & Qualifications
5+ years managing Contact Center Operations
5+ years managing or interfacing with Business Process Outsourcers (BPO’s)
BS/BA in Operations...
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mindmatch.ai -
Gainwell Technologies LLC-Austin
experience leading KM programs, teams, or enterprise content initiatives.
• Experience with enterprise knowledge management systems (e.g., Bloomfire, KMS Lighthouse, or similar platforms).
• Strong experience working in operational or contact center...
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MMC Group-Austin
Bilingual Contact Center Specialist - Provider Network Support | Bilingual Call Center CSR
Location: Austin, TX (Onsite)
Schedule: Must be available for any 8-hour shift between 7:00 AM - 7:00 PM
Employment Type: Contract, with potential...
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smartsearchonline.com -
Amazon-Austin
language such as C++, C#, Java, Python, Golang, PowerShell, Ruby
• 3+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience
• 2+ years of contact center experience, or experience...
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amazon.jobs -
USAA-San Antonio, 60 mi from Austin
and services.
Handle inbound member calls in a fast-paced contact center environment
Advise and educate members on available USAA digital tools and resources to improve the user experience
Provide outstanding member service by demonstrating empathy, active...
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USAA-New Braunfels, 34 mi from Austin
advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs.
• Efficiently operate in a contact center environment and navigate multiple systems/programs while...
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USAA-San Antonio, 60 mi from Austin
and services.
Handle inbound member calls in a fast-paced contact center environment
Advise and educate members on available USAA digital tools and resources to improve the user experience
Provide outstanding member service by demonstrating empathy, active...
Read more
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