Contact Center Jobs in California
1 - 15 of 47
Search Results - Contact Center Jobs in California
Livermore (CA)-icims.com-
Position Summary:
The Client Contact Center Specialist is responsible for providing support and assistance to existing clients, potential clients, and internal branch staff over the phone telephone and/or email. When responding to incoming phone...
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Judge Group, Inc.-Rosemead-
into platform-specific configurations and migration plans for modern conversational solutions.
Key Expertise
• Enterprise IVR platforms
• Intelligent Virtual Assistant (IVA) migration and modernization
• Telephony and contact center routing
• Speech recognition...
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goeasy-Ontario-talentnest.com-
Our state-of-the-art contact center is the heartbeat of goeasy — proudly supporting our easyfinancial and easyhome brands across Canada. Join one of the country’s fastest-growing companies and be part of something extraordinary.
Welcome to goeasy...
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Judge Group, Inc.-Rosemead-
12+ months
Job Description:
We are looking for a Product Delivery Manager with expertise in contact center technology, IVR, and Conversational AI (IVA) to lead our voice self-service modernization initiatives. You will bridge business goals...
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Adecco-El Segundo-adecco.com-
Adecco is seeking professional and detail-oriented Customer Support Representatives to support a high-volume contact center located onsite in El Segundo. This role is focused on customer support and case-related services related to legal settlements...
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Disability Solutions-Santa Clara-
Salesforce ecosystem applications(including CPQ, CLM, Incentive Compensation etc)
• Marketing automation and digital engagement platforms
• Customer success and contact center technologies(e.g., Amazon Connect, Genesys, and 8x8)
• Ensure smooth integration...
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Randstad-Los Angeles-randstadusa.com-
process improvement to elevate service delivery. The ideal candidate brings strong frontline contact center leadership, experience in a unionized environment, and a commitment to fostering a member-centric culture grounded in empathy, compliance...
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MMC Group-Folsom (CA)-smartsearchonline.com-
Provide guidance, background information, and assistance to management and other staff on the analysis and interpretation of process performance data represented in reports and other contact center data.
• Support data analytics through the monitoring...
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Valencia (CA)-icims.com-
duties as assigned.
Please note that hours can vary depending on the actual shift. Our contact center is open:
• Weekdays 7 a.m. to 7 p.m. (PT)
• Weekends 9 a.m. to 3 p.m. (PT)
Qualifications:
Education
• Preferred 4 year/Bachelors Degree...
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Disability Solutions-South San Francisco-
organizational psychology) or equivalent professional experience.
• 7-10 years of professional experience in pharmaceutical, biotechnology, technology, contact centers, or a related industry.
• Demonstrated experience performing process design, service...
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Amazon-San Francisco-amazon.jobs-
into feature requests for AWS service teams.
A day in the life
Our customers are mid-to-large independent software vendors headquartered across California and the Pacific Northwest — spanning verticals such as contact center as a service (CCaaS), enterprise...
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Disability Solutions-South San Francisco-
and governance.
Who you are
• Hold a Bachelor's degree in a related field (e.g., organizational psychology) or equivalent experience.
• Bring 7-10 years of professional experience in pharmaceutical, biotechnology, technology, contact centers, or a related...
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Grand Terrace-tiptopjob.com-
is preferred.
Experience:
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• Three to five (3:5) years' experience providing customer service in a contact center environment
• Manufacturing environment experience preferred
• Experience with pumps and related...
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Westlake Village-pennymac.com-
Wireshark)
• Prior experience with SMS, contact center, or CRM integrations
• Linux systems administration and scripting with Bash/Python
• Background in speech analytics, AI-driven call classification, or real-time transcription
Why You Should Join...
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PracticeTek-San Diego-workable.com-
10+ years in software/SaaS, including 6+ years leading large-scale customer support, success, or contact center teams
• Proven ability to lead and scale 50+ person teams across geographies, functions, and channels, including Customer Success...
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