Contact Center Jobs in Kentucky
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Search Results - Contact Center Jobs in Kentucky
Judge Group, Inc.-Louisville
in implementing AI-enabled capabilities that provide real-time guidance to front-office contact center associates. This role will partner closely with IT, Operations, Readiness, Product, and Agile delivery teams to define, document, and manage product requirements...
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London (KY)
works closely with business stakeholders, Technology, Compliance, Legal, Contact Centre Operations, and external vendors to ensure SMS communications are delivered accurately and in accordance with applicable regulatory, carrier, and internal...
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icims.com -
Louisville
Responsibilities:
• Respond to IT service requests to our contact center via email, chat and/or customer-facing portal.
• Assist with analytical and problem-solving process to troubleshoot, isolate and diagnose issue and implement solutions.
• Install, modify...
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icims.com -
London (KY)
with callers as necessary.
• Use statistical contact center data to make improvements to performance.
• Outbound calling for surveying to obtain client specific information.
• Shift and Schedule adherence....
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icims.com -
London (KY)
and client has received the best customer service experience possible.
• Follow-up with callers as necessary.
• Use statistical contact center data to make improvements to performance.
• Outbound calling for surveying to obtain client specific information...
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icims.com -
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