Contact Center Jobs in Knoxville
Search jobs in
1 - 15 of 22
Search Results - Contact Center Jobs in Knoxville
MatchPointKnoxville
Short Description
We are hiring a Sr. Contact Center Engineer to join our national Contact Center practice. In this role you will design, implement, and support advanced Amazon Connect solutions for enterprise and public sector clients, including...
Knoxvilletiptopjob.com
experience, healthcare, Medicaid, contact center, or BPO environments.
• Strong stakeholder and client relationship management skills.
What y...
ClearOne AdvantageKnoxville
We’re a direct-to-consumer financial services company committed to treating people with respect and empathy.
About the Role
We are seeking a Senior Contact Center Platform Engineer to design, build, configure, and operate the telephony platform...
BrillioKnoxville
commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work® certification year after year.
Contact Center Architect
Full time, Direct Hire
St. Louis / NY/NJ...
OptomiKnoxville
Infrastructure/Telephony Architect (100% Remote | Up to 25% Travel)
(Five9 CCaaS | Google AI Integration | Enterprise Contact Center Transformation)
Overview:
Optomi, in partnership with a leading financial services client, is seek...
OptomiKnoxville
Position Overview
Optomi, in partnership with an industry leading financial client, are seeking an experienced NICE SmartReach / LiveVox Platform Engineer to join the Contact Center and Telephony team. This is a hands-on engineering role supporting...
VERSA AIKnoxville
their own care: telecom carriers, MVNOs, prepaid and value wireless, monthly-pay insurance, retail electricity, car rental and vehicle mobility, travel, device protection and support, and large consumer brands running contact centers at scale...
EckohKnoxville
Head of Contact Center) to articulate the measurable ROI of integrating secure interaction technology and regulatory compliance (HIPAA, PCI) with their CCaaS and Conversational AI (e.g., voicebots/chatbots) investments.
• Executive Relationship...
HCLTechKnoxville
troubleshooting or high-volume contact center (20+ calls per day)
• Experience in the healthcare industry is preferred
• Certification in Microsoft (MCSA), ITIL Foundation, HDI Technical Support Professional or similar certifications
• Basic knowledge of SQL...
TalentomaKnoxville
and maintaining a professional, empathetic tone.
• Familiarity with contact-center tools, web-based account systems, or case notes is helpful.
• Able to learn policy terminology, premium billing concepts, and verification procedures.
• Clear written skills...
Infinite Computer SolutionsKnoxville
and drive business efficiency.
Overview
The Customer Service Representative (CSR) is part of the Contact Centre team responsible for handling customer inquiries across multiple communication channels including phone, email, chat, fax, and SMS. The role...
Dearest CareKnoxville
owned a patient funnel directly. You can whiteboard your last one from memory, stage by stage, with the conversion rates you inherited and the ones you left behind.
• Have run contact center or high volume care operations yourself: staffing models...
OhMDKnoxville
managing any of them.
• You care about the patient on the other end of the call, who is often stressed, sick, or worried about someone they love.
PREFERRED
• Call flow design in a contact center or IVR platform such as Twilio Studio, Five9, or Genesys...
MedasourceKnoxville
Exposure to healthcare applications, patient/member data, digital health, CRM, CMS, contact center, or enterprise systems
• Experience supporting configuration, permissions, workflows, forms, queues, dashboards, or data validation
• Prior experience working...
CloudelligentKnoxville
applications.
• Implement Amazon Connect contact center solutions enhanced with AI, integrating Amazon Lex, Amazon Bedrock, and AWS Lambda for conversational self-service and AI-assisted agents.
• Develop data ingestion, embedding, and retrieval pipelines...
12
Contact Center – Related jobs in Knoxville:
Contact Center jobs in Knoxville – Similar offers:
Contact Center jobs – More cities:
Broaden your job search:
Don’t miss out on new job openings!
Create a job alert for: Contact Center, Knoxville
It's free, and you can cancel email updates at any time
12