Contact Center Jobs in Maryland
1 - 15 of 18
Search Results - Contact Center Jobs in Maryland
Kentro-Woodlawn (MD)
milestones. Kentro is hiring for a Lead Contact Center Data Architect to spearhead the design, implementation, and optimization of our customer experience data ecosystem. This role is responsible for architecting the data strategy that powers our CCaaS...
Woodlawn (MD)
and achieve extraordinary milestones.
Kentro is hiring for a Lead Contact Center Data Architect to spearhead the design, implementation, and optimization of our customer experience data ecosystem. This role is responsible for architecting the data strategy...
icims.com -
Akkodis-Woodlawn (MD)
Akkodis is seeking a Cloud Contact Center Support Specialist for our client based at Woodlawn MD.
Pay Range:$40/-$50/hr on W2 with benefits The pay may be negotiable based on experience, education, geographic location, and other factors.
Basic...
Frederick (MD)
resilience, and innovation.
The Senior Telecom Engineer – Transformation & Change role exists to lead the modernization of enterprise telephony, unified communications, and contact center platforms, transitioning from legacy on‑prem solutions to standardized...
icims.com -
Leidos-Baltimore
R-00182206 Description Leidos is seeking a Verint Contact Center Support Specialist to be part of the mission solution and help lead SSA’s Digital Modernization Strategy. Join one of our high performing teams responsible for building the next...
Clinton (MD)
inbound contact center inquiries through participation in Fulton Banks Distributed Work model, scheduling appointments, and actively engaging customers in the lobby as well as during transaction processing. Use digital tools to proactively demonstrate...
icims.com -
Leidos-Cabin John
solutions integrated with Amazon Connect, AI-driven capabilities, and third-party government systems.
The ideal candidate brings deep expertise in Salesforce architecture, cloud contact center integrations, and secure solution delivery within regulated...
8 similar jobs: West Mclean, Fairfax, Merrifield, Dulles, Dunn Loring...
Elkton (MD)
of contact for small business clients, providing tailored financial solutions and exceptional service to support the client's growth and success. In addition to the Small Business focus, this role will be an active part of the Financial Center Performance...
icims.com -
GTSC Talent Solutions-Frederick (MD)
will be on camera at all times in an interactive classroom environment. Responsiveness and attention to training is monitored during training. • MUST have at least six (6) months of consecutive call center or contact center experience.
• Positions staffed 24/7. All...
Bethesda (MD)
situations from a customer’s vantage point and deliver a friendly, empathetic communication style by telephone
• General knowledge of Microsoft Office and contact center platform
Preferences:
• Previous electronic banking experience or knowledge
• Bank core...
icims.com -
GTSC Talent Solutions-Bowie (MD)
will be on camera at all times in an interactive classroom environment. Responsiveness and attention to training is monitored during training. • MUST have at least six (6) months of consecutive call center or contact center experience.
• Positions staffed 24/7. All...
TEKsystems c/o Allegis Group-Baltimore
installations etc.
Job includes majority of operational support of Project Related activities for Enterprise Voice systems to include Cisco Call Manager upgrades from 9xCall Center Express, VOIP upgrades, rollouts and virtualization of Cisco Voice Servers...
Leidos-Cabin John
through production deployment.
Job Responsibilities:
• Perform hands-on development to build Salesforce-based contact center solutions, including prototypes/MVPs and production-grade implementations aligned to project objectives and timelines...
Leidos-Greenbelt
analyzers (SIP traces, packet captures, call flow analysis).
Preferred Qualifications
• Experience with
• Akkadian Provisioning Manager
• Oracle SBC
• Microsoft Survivable Branch Appliance (SBA)
• Cisco Unified Contact Center (UCCX/UCCE...
3 similar jobs: Huntsville, Winter Garden, Orlando
Leidos-Greenbelt
protocol analyzers (SIP traces, packet captures, call flow analysis). Preferred Qualifications
• Experience with
• Akkadian Provisioning Manager
• Oracle SBC
• Microsoft Survivable Branch Appliance (SBA)
• Cisco Unified Contact Center (UCCX/UCCE...
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