Contact Center Jobs in Massachusetts
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Search Results - Contact Center Jobs in Massachusetts
Applab Systems Inc-Quincy (MA)
Genesys L3 Consultant
Location: Quincy MA
Job Type: 6-12+Months
Job Description:
L3 should have overall 8+ years of experience in Genesys Contact Centre.
Extensive experience in troubleshooting of Genesys Cloud CX platform, break fix and Incident...
resume-library.com -
MassMutual-Springfield (MA)
The Opportunity
The long term capacity planner is responsible for the development and maintenance of rolling 18 month capacity models for multiple lines of business that may include contact center and back office operations.
The Team
This role...
Saviance Technologies-Boston
communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
Preferred:
Experience with contact center operations and applications.
Familiarity with the Epic EHR system in a hospital setting....
resume-library.com -
Accenture-Boston
Top 50 Companies for Diversity lists.
Intelligent Citizen Services Contact Center Agent: * Location is Worcester, MA
The Intelligent Citizen Services Associate will leverage call center experience, customer service skills, problem solving...
accenture.com -
Jobs for Humanity-Woburn (MA)
or colleagues as needed.
Create work orders for commercial, rental and auction accounts.
All other duties as assigned.
What You’ll Need
High School Diploma or GED; OR 1 to 3 years’ experience in contact center or retail services industry, preferred...
resume-library.com -
3 similar jobs: Gulfport, Orlando, Charleston
Boston
in particular ServiceNow, and communications solutions such as Jabber and other Chat software
• Experience working in a Contact Centre
• Experience adhering and working towards agreed SLAs and KPIs
• Exposure using and troubleshooting Outlook, Microsoft Teams...
icims.com -
Jobs for Humanity-Attleboro
such as buyouts, invoices, work orders, managing deleted work orders and processing credit memos and rebills.
Review orders from the national contact center and manage dealer part orders and special accounts.
All other duties as assigned.
What You’ll Need
High...
resume-library.com -
CallMiner-Waltham (MA)
be computer literate; have experience using Microsoft Office Suite and other customer centric software.
• Based out of our Boston, MA office or remote.
• 10% travel.
Preferred Skills
• 2+ years in conversation analytics and/or contact center technology...
workable.com -
Brockton (MA)
policies and procedures as they relate to compliance.
Qualifications:
Required Skills:
• High School Diploma or equivalent.
• Minimum of 1 year of customer service experience in a financial or retail industry and/or contact center environment.
• Strong...
icims.com -
CallMiner-Waltham (MA)
Office applications (MS Word, Excel, Power Point, Outlook).
Preferred Skills:
• Relevant industry or product experience desired (interaction analytics, contact centers, enterprise SaaS software).
• Experience scoping integration solutions...
workable.com -
Amazon-Boston
services. The AWS Applications group includes services such as Amazon Connect (a cost-effective cloud contact center), our End User Computing (including Amazon Workspaces, AppStream, etc.), Marketing Tech (Amazon Pinpoint), and Autonomous Checkout...
amazon.jobs -
MassMutual-Massachusetts
The Opportunity
The long term capacity planner is responsible for the development and maintenance of rolling 18 month capacity models for multiple lines of business that may include contact center and back office operations.
The Team...
tiptopjob.com -
Withings-Boston
is a plus
French is a plus.
Understanding of contact center operations, customer service strategies, and industry best practices
Exceptional communication and interpersonal skills, with the ability to interact effectively with customers, team members...
resume-library.com -
Withings-Boston
and healthcare or health tech is a plus
• French is a plus.
• Understanding of contact center operations, customer service strategies, and industry best practices
• Exceptional communication and interpersonal skills, with the ability to interact effectively...
workable.com -
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