Contact Center Jobs in Massachusetts
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Search Results - Contact Center Jobs in Massachusetts
North Easton Savings Bank-Whitman (MA)
Description:
Position Summary
The Contact Center Representative provides customer sales and service by telephone, email, and other forms of electronic communication. Uses written correspondence and the Internet to assist customers. Substantial...
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Leader Bank-Arlington (MA)
coaching frameworks, or contact center training is preferred.
• Familiarity with compliance training requirements in a regulated banking environment is preferred....
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mindmatch.ai -
Norton (MA)
action to retain customers
• Responsible for delivering important efficiency and experience contact center metrics including but not limited to contact handling time, customer experience surveys, and schedule adherence
Qualifications:
What you need...
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primobrands.com -
Boston
by certification or equivalent experience (i.e. Route Switch, VoIP, Unified Communications, Contact Center, Wireless, Server, Storage, Virtualization, Backup and Recovery, VDI). Required
• Demonstrated comfort with adopting emerging AI tools and technologies...
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icims.com -
Norton (MA)
customers
• Responsible for delivering important efficiency and experience contact center metrics including but not limited to contact handling time, customer experience surveys, and schedule adherence
Qualifications:
What you need to have:
• Must...
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primobrands.com -
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