Contact Center Jobs in Massachusetts
1 - 10 of 10
Search Results - Contact Center Jobs in Massachusetts
Brighton Marine-Boston-
Title: Associate Director, Contact Center
Job Type: Full-time
Location: Hybrid 4 days per week in Brighton, MA office; 1 day remote
FLSA Status: Exempt
About Us:
Brighton Marine is a nonprofit social enterprise delivering healthcare, housing...
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Strativ Group-Boston-
Job Description
Are you a high-energy closer who thrives in startup SaaS environments?
This SaaS startup are spearheading "investigative data analytics" for the modern contact center, and have reached $5M+ in ARR entirely through organic growth...
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ACL Digital-Dedham (MA)-
contact via phone for parents, students, and other University constituents. Handle phone inquiries for the University Main Line, as well as one other area the Enrollment Management Contact Center (EMCC) supports (Student Financial Services, Admissions...
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Norton (MA)-primobrands.com-
our healthy hydration portfolio
• Use negotiation skills to provide alternative approaches to resolve customer issues and take immediate action to retain customers
• Responsible for delivering important efficiency and experience contact center metrics...
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Strativ Group-Boston-
Are you a high-energy closer who thrives in startup SaaS environments?
This SaaS startup are spearheading "investigative data analytics" for the modern contact center, and have reached $5M+ in ARR entirely through organic growth.
While most...
Read more
Norton (MA)-primobrands.com-
skills to provide alternative approaches to resolve customer issues and take immediate action to retain customers
• Responsible for delivering important efficiency and experience contact center metrics including but not limited to contact handling time...
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Yoh, A Day & Zimmermann Company-Dedham (MA)-
Management Contact Center (EMCC) supports (Student Financial Services, Admissions, Office of Global Services) with excellent customer service in answering questions and directing callers to the appropriate areas of the University.
• Responsible for a basic...
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Amazon-Boston-amazon.jobs-
collaborating with internal stakeholders—sales leaders, product teams, marketing, partner organizations, and enablement—to align on campaigns, messaging, and field execution. You'll engage directly with customers—enterprise C-suite executives and contact center...
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Safelite-Newburyport-
orders and processing credit memos and rebills.
• Review orders from the national contact center and manage dealer part orders and special accounts.
• All other duties as assigned.
What You’ll Need
• High School Diploma/GED/Equivalent required...
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3 similar jobs: West Newton, Jefferson City, Kansas City
Johnson Controls-Devens-
will do:
Oversee a team of dispatch coordinators. Assists team members with complex customer complaints and follows through to completion to ensure customer satisfaction. Assists the Contact Center Manager with handling of classified information...
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