Contact Center Jobs in New Jersey
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Search Results - Contact Center Jobs in New Jersey
22nd Century Technologies Inc. (TSCTI)-Trenton
or Computer Science
Experience Mandatory:
• 5+ years of experience in Quality Assurance, Quality Management, Healthcare Operations, Public Health Programs, or Contact Center Quality Oversight
• Experience conducting call monitoring, service evaluations...
Somerset (NJ)
health. This Team Member must uphold the HearingLife Core Values:
• We create trust.
• We are team players.
• We apply a can-do attitude.
• We create innovative solutions.
As the executive owner of the HearingLife Patient Support Center (Contact Center...
demant.com -
Chubb-Jersey City
In this role, you will apply deep technical expertise to design, build, and operate enterprise voice, collaboration, and contact center solutions, including NICE CXone, with a focus on scalable architecture, secure integrations, and intelligent automation.
You...
Midea America-Parsippany
contact center operations, BPO/vendor management, and other operational initiatives based on business priorities and capacity.
Supervisory Responsibilities:
• None at hire. Provides day-to-day operational direction and oversight to external BPO partners...
Jconnect Infotech Inc-Passaic (NJ)
IVR QA Engineer
Lead quality assurance for enterprise contact center solutions utilizing Amazon Connect and related technologies. Validate IVR flows, call routing logic, and overall customer journeys across multiple channels (voice, chat, self...
Informatic Technologies, Inc.-Titusville (NJ)
in pharmaceutical/biotech or healthcare environments preferred.
• Experience in working with cross-functional teams, vendors, and customer support staff.
• Knowledge of contact center, customer relationship management (CRM), case-management, quality-management...
Ardent Health Services-Westwood (NJ)
among employees, partners, and customers.
Responsibilities
• Designs Cisco collaboration solutions based on business requirements, including Unified Communications Manager (CUCM), Unity Connection, Cisco Unified Contact Center Express (UCCX), Cisco...
Servion Global Solutions-Princeton (NJ)
Description
The UCCE L3 Infrastructure Engineer acts as a Subject Matter Expert (SME) in Cisco Unified Contact Center Enterprise (UCCE) systems. This role involves deep-level troubleshooting, solution design input, platform optimization, RCA...
Weichert, Realtors-Cherry Hill (NJ)
including continuing education requirements At least three (3) to four (4) years of retail mortgage loan origination or mortgage operations experience preferred Experience in navigating CRM systems and data input Prior Inside seller / Contact center...
1 similar job: Morris Plains
Randstad USA-East Hanover (NJ)
Required
• High School Diploma or equivalent.
• Minimum 3 years of patient service support experience within Healthcare, Pharmaceutical, or Contact Center environments.
• Strong knowledge of healthcare insurance verification and financial assistance...
appcast.io -
Iselin
as a leader of positive change.
The Contact Center Representative will handle multi-channel requests in a fast-paced, centralized contact center environment, interacting with patients, families, and clinical staff to schedule appointments, register patients...
icims.com -
Affiliated Monitoring-Union (NJ)
or another 24/7 operations environment
• Experience with contact-center, telephony, or dispatch data
• Experience migrating a data platform from on-prem systems (e.g., SQL Server) to the cloud
• Background building a data function from an early stage...
CyberThink-Whippany
Based on volume, may also process claims and/or may answer phones.
Refers requests for escalation as needed and engages other internal areas such as Program Management, IT and other Contact Center teams to resolve issues.
Performs other assignments...
jobvertise.com -
Talentoma-Paterson
a contact-center phone system such as Genesys, review queue information, and identify the reason for each inquiry.
• Confirm the customer's request and relevant account information using approved verification steps, asking focused questions before discussing...
careers-page.com -
22nd Century Technologies Inc. (TSCTI)-Trenton
counseling, behavioral health, health coaching, public health, or chronic disease management programs
• Experience in call-center operations, healthcare support, contact-center supervision, or service delivery
• Experience with call routing, workforce...
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