Contact Center Jobs in New Jersey
1 - 15 of 28
Search Results - Contact Center Jobs in New Jersey
EVERSANA-Bridgewater (NJ)
of Contact Center Operations is a strategic leadership role responsible for overseeing and optimizing the performance of our contact center. This individual will play a critical role in ensuring efficient contact center operations, exceptional customer...
resume-library.com -
3i Infotech Ltd.-Edison (NJ)
matter expert on Genesys solutions, including Genesys PureCloud platforms.
• experience in a techno-commercial role, with a focus on Genesys contact center solutions.
• understanding of contact center technologies, including IVR, ACD, CTI, workforce...
mindmatch.ai -
Adecco-Bridgeton (NJ)
Adecco is looking for a customer service rep in As a Customer Service Representative, you will be responsible for receiving service calls from customers, identifying their location, and gathering information regarding the reason for the call.
You...
adeccousa.com -
South Jersey Gas-Atlantic City
Position Summary
As a member of the customer experience team, you’ll be at the heart of our customer operations, ensuring the delivery of first-class service with every interaction as we live out our commitment to customers to provide safe,...
mindmatch.ai -
Diverse Lynx-Bridgewater (NJ)
as Product Owner for Contact Center application that supports Global Customer Service and Operations
" Build, integrate, and enhance Contact Center related platform roadmap by prioritizing epics, features and stories in the backlog that execute the strategic...
resume-library.com -
Tiger Analytics-Jersey City
risk management, market mix effectiveness analysis, agency management, customer lifetime value, customer segmentation, claims analytics, contact center analytics, etc. preferably in Insurance business context
• Present or past Experience in analytic...
mindmatch.ai -
Samsung SDS America-Ridgefield Park
outages; suggest improvements to ensure system up-time
Understand and ensure system service level goals are met
Professional knowledge and hands-on experience of customer care business area such as contact center, field service and/or any related...
resume-library.com -
TTEC-Trenton
excellence to deliver experiences that captivate customers and dramatically improve the bottom line. We help companies reduce customer effort, enable contact center employees, and continuously optimize business outcomes through digital CX transformation...
mindmatch.ai -
Tiger Analytics-Jersey City
management, market mix effectiveness analysis, agency management, customer lifetime value, customer segmentation, claims analytics, contact center analytics, etc. preferably in Insurance business context.
Present or past Experience in analytic tools...
resume-library.com -
Conduent Business Solutions of Puerto Rico, Inc.-Rio Grande (NJ)
or emails in an inbound contact center. These individuals work in a fast-paced environment that requires accuracy, use of logic, multi-tasking, toggling between multiple systems and clearly communicating resolutions in an efficient manner while delivering...
Camden (NJ)
purposes. He/she will be responsible for call quality initiatives and facilitate calibration sessions in support of supervisors.
Experience Required:
2. 3 years’ experience in a Contact Center environment with demonstrated experience in both a learning...
icims.com -
Percepta-Mahwah
as needed
• Center location at 1800 Volvo Place, Mahwah, NJ 07430.
• Training will be in-office M-F, 9am-6pm ET for a duration of approx. 3-4 weeks.
About Percepta
Established in 2000, Percepta has contact centers across the globe that proudly deliver...
mindmatch.ai -
Tiger Analytics-Jersey City
management, market mix effectiveness analysis, agency management, customer lifetime value, customer segmentation, claims analytics, contact center analytics, etc. preferably in Insurance business context.
Present or past Experience in analytic tools...
resume-library.com -
Whippany
and approves time.
• Respond to escalations as needed and engage other internal areas such as Program Management, IT, and other Contact Center teams to resolve issues.
• Provide input and feedback to Quality and Training as subject matter experts to improve...
icims.com -
tanishasystems-West Trenton
Telecom knowledge Nice contact center a plus...
jobvertise.com -
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