Contact Center Jobs in New Orleans
1 - 15 of 27
Search Results - Contact Center Jobs in New Orleans
ICF-New Orleans
Overview
In this role, you will lead day-to-day operations for a large federal contact center and drive modernization and consolidation of customer support into a unified enterprise model. You will work closely with the Program Manager...
Riptide-New Orleans
customer experience, customer service, contact-center technology, automation or adjacent platforms.
• A track record of creating executive sponsorship, building compelling business cases and navigating complex Fortune 500 buying processes.
• Experience...
mindmatch.ai -
Intuit-New Orleans
4+ years in contact center or back-office operations
• Comfort with testing AI tools to improve team workflows
• leadership
• coaching
• communication
• complex payroll tax defect resolution
• multi-state amendment filings
• SOP and KB authoring...
New Orleans
ability to collaborate with team members across multiple areas.
• Proficiency in Microsoft Office Suite and Sharepoint, with familiarity in contact center and back:office quality platforms (CXOne, Verint, etc.).
• Strong written and verbal communication...
tiptopjob.com -
Intuit-New Orleans
handling sensitive escalations with minimal guidance
• 4+ years in contact center or back-office operations enabling high-volume service needs
• Comfort with leveraging and testing AI tools to improve workflows
• leadership and coaching
• strong...
Intuit-New Orleans
highly sensitive escalations with minimal guidance
• 4+ years in contact center, customer service, or back-office operations
• Comfort with testing and using AI tools to improve team workflows
• coaching and mentoring
• strong communication
• data-driven...
Intuit-New Orleans
with fully vetted solutions and alternatives
• 5+ years handling highly sensitive escalations independently
• 4+ years in contact center, customer service, or back-office operations
• Comfort with leveraging and testing AI tools to improve team workflows...
Intuit-New Orleans
escalations with minimal leadership
• 4+ years in contact center, customer service, or back-office operations
• Comfort with using and testing AI tools to improve team workflows
• coaching and mentoring
• strong communication
• ownership and accountability...
Intuit-New Orleans
leadership guidance
• 4+ years in contact center, customer service, or back-office operations
• Comfort with leveraging and testing AI tools to improve workflows
• strong coaching and mentoring
• data-driven decision making
• risk awareness and compliance...
UnitedHealth Group-New Orleans
Overview
In this role you will shape enterprise contact center and AI-enabled telephony platforms within Optum Serve IT. You’ll collaborate with product, security, and operations to implement cloud-based solutions across AWS/Azure, modernize...
Porch Group-New Orleans
customer and operational issues with urgency and judgment
Key requirements
• 7+ years in support, contact center, or customer operations leadership with management experience
• Experience managing a distributed or remote workforce across multiple time...
Infosys Technologies-New Orleans
Overview
In this role you drive and govern end-to-end software delivery for AI-enabled contact center solutions. You collaborate with cross-functional teams to elicit requirements, design, code, test, and implement changes that improve reliability...
Deloitte-New Orleans
Overview
In this role you drive Deloitte’s Contact Center and Customer Service transformation, serving as a trusted advisor to executive stakeholders. You will shape and deliver programs using CCaaS platforms like NICE CXone and Amazon Connect...
UnitedHealth Group-New Orleans
Overview
As a Data Scientist in the Experience Analytics and Reporting team, you will own reporting and analytics for advocate-facing AI tools within the enterprise Contact Center Transformation. You’ll monitor model performance, quantify impact...
UnitedHealth Group-New Orleans
Overview
In this role, you will lead horizontal AI, analytics, and reporting initiatives across multiple CCT workstreams within the enterprise Contact Center Transformation. You drive AI model development, performance measurement, and value...
12
Companies now hiring in New Orleans:
Contact Center – Related jobs in New Orleans:
Contact Center jobs in New Orleans – Similar offers:
Contact Center jobs – More cities:
Broaden your job search:
Don’t miss out on new job openings!
Create a job alert for: Contact Center, New Orleans
It's free, and you can cancel email updates at any time
12