Contact Center Jobs in North Carolina
1 - 15 of 17
Search Results - Contact Center Jobs in North Carolina
Fidelity Investments-Durham
Job Description:
Principal Software Engineer- Contact Center Platform
Note: Fidelity will not provide sponsorship for this role.
The Role
The Enterprise Contact Center Technology team is seeking a Principal Software Engineer to help design...
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Winston Salem
The Contact Center Representative (Patient Experience Navigator) is responsible for scheduling of all procedures, registration activities, and gathering and processing of patient demographic and insurance information.
Salary: $18.50-$21.00 per hour...
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mqimaging.com -
Fidelity Investments-Durham
Job Description:
Principal Software Engineer- Contact Center Platform
Note: Fidelity will not provide sponsorship for this role.
The Role
The Enterprise Contact Center Technology team is seeking a Principal Software Engineer to help design...
Read more
DiversityJobs-Charlotte
production activities against contact center demand, assists the Workforce Manager in compiling applicable data and reporting around department performance, determines priorities and implements action plans to ensure service delivery, and works directly...
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The Hybrid Geek - Hybrid Batteries. Engineered by Geeks. Trusted by Drivers.-Raleigh
Sales Leadership & Conversion Optimization
• Lead and manage frontline inbound and outbound sales operations within the company’s virtual contact center
• Improve sales conversion performance through coaching, call reviews, objection-handling...
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Grifols-Durham
or Communications
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EXPERIENCE
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• /nMinimum 8 years in customer service leadership or contact‑center management, including at least 3 years managing outsourced/vendor operations with formal SLA/KPI governance./n
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• /nMinimum 3 years hands‑on...
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Gainwell Technologies LLC-Charlotte
comprehensive leadership and technical development academies to help build your skills and capabilities.
Summary
As a Project Manager specializing in CX Contact Center and Back-Office Operational launches, you will drive complex, cross-functional initiatives...
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The Hybrid Geek - Hybrid Batteries. Engineered by Geeks. Trusted by Drivers.-Raleigh
Responsibilities
📞 Sales Leadership & Conversion Optimization
• Lead and manage frontline inbound and outbound sales operations within the company’s virtual contact center
• Improve sales conversion performance through coaching, call reviews, objection-handling...
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ELEVATION CONNECT LLC-Charlotte
About Elevation Connect
Elevation Connect delivers a different kind of contact center experience—one powered by talented professionals who care deeply about the people they serve. Our team combines operational excellence with authentic human...
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oasisrecruit.com -
Grifols-Durham
change
EDUCATION
BS Degree in Business Administration, Marketing or Communications
EXPERIENCE
• Minimum 8 years in customer service leadership or contact‑center management, including at least 3 years managing outsourced/vendor operations with formal...
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Fuquay Varina
Overview:
The Supv, Contact Center of WakeMed Physician Practices contact center is responsible for overseeing daily operations by monitoring staffing levels to ensure timely response to call queues and random monitoring of call quality to ensure...
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wakemed.org -
Charlotte
Contact Center Supervisor position!
Your Role:
As Contact Center Supervisor, you’ll:
• Review the performance of the employees that report to you. This includes setting goals, having conversations about their performance, providing positive...
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icims.com -
Randstad-Charlotte
or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.
Skills
• Series 7 (1 year of experience is preferred)
• Banking Operations (1...
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randstadusa.com -
Morrisville (NC)
and verbal communication and time-management skills required.
• Must be highly proficient in MS Word, Excel, PowerPoint, Outlook, and Call Center Systems (e.g, Cisco CUIC, Webex Contact Center, Calabrio)
• Understanding of budgeting, cost management...
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icims.com -
Southern National Roofing-Charlotte
encounter while elevating the benchmark for roofing replacement.
Job Summary
The Manager of Contact Center & Inside Sales is responsible for leading Southern National’s centralized lead management, appointment setting, dispatching, rehash, and inside sales...
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workable.com -
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