Contact Center Jobs in Pennsylvania

1 - 15 of 25

Search Results - Contact Center Jobs in Pennsylvania

Chatbot Developer

Insight Global-Pittsburgh-today

sick leave and/or other paid time off as provided by applicable law. Must-Haves: • Bachelor’s degree in computer science, mathematics, development, or related • 3-5 years of experience in contact center IT development: • inbound/outbound call routing...

Contact Center Operations Manager

Hummelstown-icims.com-1 month ago

Overview: Flagger Force, an industry leader in traffic control, is currently hiring a Contact Center Operations Manager for our AM Response team. This position will be based in our operations services center, part of our interactive corporate...

Help Desk Specialist

Infojini Inc-Philadelphia-today

Genesys Cloud contact center and customer experience platform • Strong customer service skills; telephone etiquette • Great team-oriented interpersonal skill • Great organizational skills • Excellent analytical and problem-solving skills • Strong oral...

Customer Service Representative

Robert Half-Whitehall (PA)-roberthalf.com-4 days ago

on continuous improvement, efficiency, and customer experience Qualifications: • Previous experience in a customer service or contact center environment strongly preferred • Excellent written and verbal communication skills • Strong problem-solving abilities...

Director of Infrastructure

Pond Lehocky Giordano Inc.-Philadelphia-today

internal and hosted solutions, with strong proficiency in Azure, O365, and Salesforce. Telephony & Communication Systems • Oversee VoIP and telephony systems, including contact center technologies, with a senior-level understanding of system architecture...

HR Support Representative

SGA Inc.-Bethlehem (PA)-resume-library.com-4 days ago

Talent Management, Talent Acquisition, and Colleague Relations. • Anticipate the further needs of a customer and provide thorough responses (email and telephone) • Collaborate and serve as a point of contact for the HR Centers of Excellence (COEs...

Patient Support Specialist

KellyConnect | Contact Center Solutions-Horsham-yesterday

appropriate. To best support patients and their caregivers, the team will be set up as contact center with operating hours of 7:30AM to 8PM Monday through Friday in which you will be expected to work 8.5 hour shifts within operating hours. The team operates...

Support Technician - Tier 1

Dover Corporation-Bethlehem (PA)-yesterday

of directly related customer service experience and/or equivalent in-house training. Previous contact center experience, electrical or mechanical a plus. Basic understanding of: Networking, Computers (hardware and software), MS Office, navigation of multiple...

Acute Care Manager (RN)

ChenMed-Philadelphia-today

Contacts center leadership or designee to arrange for a 4-day follow-up PCP appointment prior to discharge and whenever possible, communicates this information to the patient/caregiver. • Offers and discusses with patients’ the benefit of our CCM or DM...

Manager - Customer Care & Compliance

Allentown-pplweb.com-5 days ago

This role has responsibility for customer service performance supported by their assigned contact center. Focuses the team on delighting customers with exceptional service, ensuring that the right people, processes and systems are in place to handle over 2.5...

Remote Call Center Agent (CSR) - Pennsylvania

Philadelphia-icims.com-6 days ago

and service industry); some contact center experience is a plus. • Strong written and verbal communication skills with a professional and empathetic tone. • Ability to multitask across multiple applications while maintaining focus and accuracy. • Must have...

2 similar jobs: Pittsburgh, Allentown

Microsoft CE CRM Developer

Middletown (PA)-gdcitsolutions.com-1 month ago

backlog tasks. • Support the Function Lead in defining functional requirements for integrating Dynamics 365 CE with Contact Center applications, self-service portals, SAP, and payment gateways. • Ensure seamless system integration, performance...

Full-Stack .NET Developer Lead III

Robert Half-Allentown-roberthalf.com-4 weeks ago

Position description: The successful candidate would join a team of 6 - 10 developers working in the customer service space to deliver new omnichannel functionality to both customers and contact center agents. There will be a blend of Twilio Azure...

Sr Solutions Architect (Collaboration Presales)

King of Prussia-eplus.com-1 month ago

integrations, Hosted Direct Routing and Operator Connect • Cisco Webex Calling Multi-Tenant and Dedicated Instance • Cisco Calling and Contact Center licensing EA’s and Subscriptions • CUBE and or Session Border Controller (SBC) • Cisco Premise-based Unified...

Financial Center Supervisor

Harrisburg-icims.com-4 days ago

Drive proactive sales conversations by engaging in outbound calls, handling inbound contact center inquiries, scheduling appointments, and actively engaging customers in the lobby with a goal of identifying sales opportunities and converting them...