Contact Center Jobs in Pennsylvania
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Search Results - Contact Center Jobs in Pennsylvania
Info-Matrix Corporation-Harrisburg
Info-Matrix Corporation is currently seeking a skilled Project Manager to join our team!
POSITION SUMMARY:
The Project Manager will be responsible for the overall coordination and communication of the migration of each existing contact center...
resume-library.com -
MyAdvisor-Ebensburg
Essential Duties and Responsibilities
• Sets and oversees the execution of a comprehensive recruitment/retention analytical strategic plan with an emphasis on care continuum within a contact center environment.
• Responsible for managing overall sourcing...
mindmatch.ai -
Mindlance-Philadelphia
include:
Telephonically provide clinical support to the PerformRx Contact Center
Engage providers in discussions to support determinations
Support Fraud and Abuse program system oversight.
Participate in various Pharmacy-related projects
Keep abreast...
resume-library.com -
Entech-Malvern (PA)
Experience in implementing Genesys and Contact Centre solutions.
• Experience building applications on AWS platforms and integrating third party products on AWS.
• Experience in Bamboo/Github/Jenkinspipeline & PCF/ECS/EKS architecture
• Creation of telemetry...
mindmatch.ai -
GNC-Pittsburgh
and legal requirements
Responsible for overall expense management of the contact center operation
Additional duties as assigned...
resume-library.com -
Clarks Summit
third parties.
• Negotiate with carriers and other third parties as necessary to resolve membership issues.
• Support data entry initiatives including daily tasks and project-related efforts.
• Perform timely resolution of contact center or other...
bakertilly.com -
Emerson Group-Philadelphia
and knowledge of employee benefits.
Experience managing a call center or contact center
A demonstrated understanding of excellent customer service concepts, customer experience, and delivery methods.
Demonstrated experience with leading customer care...
resume-library.com -
Robert Half-Greensburg (PA)
of a multi-channel customer contact center to include answering incoming calls, managing and responding appropriately to inquiries while problem solving, and providing solutions to customers via phone, email and in-person
• Provide high quality customer...
roberthalf.com -
Crescens Inc.-Harrisburg
with system configuration and deployments.
Experience in standard D365 Online development forms, fields, views, dashboards, workflows, plugins, etc.
Experience in writing custom .NET code, plugin code etc. for high volume contact centers built...
resume-library.com -
Pittsburgh
for escalation as needed and engages other internal areas such as Program Management, IT, and other Contact Center teams to resolve issues.
• Provide input and feedback to the Supervisor, Quality Management, and Training (among others) to improve processes...
icims.com -
Clarks Summit
data to benefits system
• Supporting participant email/ticket inquiries
• Serving as an escalation contact for contact center agents
• Analyzing participant claims submissions
• Reviewing and closing open participant cases
• Coordinating enrollment...
bakertilly.com -
Emmaus
in various aspects of this universal role will vary depending upon Financial Center traffic and customer needs.
Responsibilities:
• Drive proactive sales conversations through internal and outbound interactions including outbound calling, inbound contact...
icims.com -
Robert Half-Pittsburgh
Our client in Downtown Pittsburgh is hiring for Contact Center Agents for a contract to hire opportunity. The Contact Center Agent manages client requests regarding property and facilities repairs and maintenance.
They are charged with ensuring...
roberthalf.com -
Everest Consulting Group-Harrisburg
Experience in standard D365 Online development forms, fields, views, dashboards, workflows, plugins, etc. Experience in writing custom .NET code, plugin code etc. for high volume contact centers built on the Dynamics platform Experience developing...
jobvertise.com -
Gap
organization
• Maintain a positive attitude and flexibility in completing special projects and/or changing business priorities
• Research department specific questions from other areas of the company, including Contact Center, Home Office, and the Brands...
icims.com -
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