Contact Center Jobs in Pennsylvania
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Search Results - Contact Center Jobs in Pennsylvania
BNY-Pittsburgh
hackajob is collaborating with BNY to connect them with exceptional professionals for this role.
We are seeking a Senior Vice President, Senior Engineer to join our Enterprise Contact Center Engineering team. This is a highly hands-on individual...
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ASRC Federal-Beaver (PA)
solutions, use the ServiceNow ticketing system to log incoming calls and emails, and use internal Contact Center tools as required. * High School Diploma/ GED / some college work preferred. * Must be able to work any Office hours from 6:00AM to 7:00PM...
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Pittsburgh
Cisco Unified Contact Center Express) and Expressway
• CISCO Webex Calling
• Protocols: SIP, H.323, MCGP, RTP
• Strong understanding of IP routing, switching and QoS (Quality of Service)
• Knowledge of enterprise data center and infrastructure...
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icims.com -
Data-Core Systems, Inc.-Harrisburg
Dynamics CRM solution deployment.
• Hands-on experience with Dynamics Contact Center solution deployment, including the ability to manage and optimize communication processes, improving efficiency and customer satisfaction.
• Conducted training sessions...
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Enola (PA)
balance - and best of all, a place where you are accepted and respected for your individuality.
Responsibilities:
The Customer Service Assistant Manager supervises the daily operational activities of contact center associates and is responsible...
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members1st.org -
Guidehouse-Philadelphia
project milestones
What Would Be Nice To Have:
• Experience working with state health or human services agencies
• Experience supporting or transforming contact center operations, including use of AI for customer engagement or service delivery...
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Hummelstown
or contact center operations, including managing teams in a 24/7 environment.
• Proven success in improving customer satisfaction and driving operational excellence.
• Strong experience in developing managers and building engaged, high-performing teams...
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icims.com -
Allentown
This position provides compliance guidance to Customer Contact Center (CCC) employees and ensures compliance with PUC Chapter 56 regulations and other PUC guidelines. The incumbent prepares responses to PUC informal complaints, develops effective working...
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pplweb.com -
Etters
calls, handling inbound contact center inquiries through participation in Fulton Banks Distributed Work model, scheduling appointments, and actively engaging customers in the lobby as well as during transaction processing. Use digital tools...
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icims.com -
2 similar jobs: Danville, Jackson
Enola (PA)
supporting the Credit Union's strategic objectives and commitment to exceptional member service. This role partners closely with Fraud, Contact Center, Lending, Deposit Operations, Finance, Compliance, Digital Banking, and key vendors to support strategic...
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members1st.org -
Geeks on Site-Pittsburgh
About us:
Responsive Answering Service provides contact center and answering services to businesses across the United States.
We act as an extension of our clients’ operations—integrating seamlessly with their systems, workflows, and brand voice...
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workable.com -
2 similar jobs: Philadelphia, Allentown
Pittsburgh
and approves time.
• Responds to escalations as needed and engages other internal areas such as Program Management, IT, and other Contact Center teams to resolve issues.
• Provides input and feedback to Quality and Training as the subject matter expert...
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icims.com -
Fairfield (PA)
Job Responsibilities:
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• Work in our contact centers, ski school locations, ticket/pass offices and throughout our resort to deliver an experience of a lifetime
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• Communicate with guests via...
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tiptopjob.com -
Lancaster (PA)
HR call and contact center. Responsible for providing daily support and acting as the subject matter expert for one of the following main functions: onboarding, employee changes, communications and knowledge management, general operations or benefits...
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icims.com -
Kennett Square
the language.
Responsibilities:
• Drive proactive sales conversations by engaging in outbound campaign calls, handling inbound contact center inquiries through participation in Fulton Banks Distributed Work model, scheduling appointments, and actively...
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icims.com -
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