Contact Center Jobs in Portland
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Search Results - Contact Center Jobs in Portland
Peak Credit Union-Portland-
environment.
Bonus Points If You Have:
• Experience in a Contact Center or financial institution preferred.
What You'll Bring:
• In-depth knowledge of credit union products, services, policies, procedures, and systems like Symitar, and awareness...
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Miratech Group-Portland-
architectures to meet strict latency and availability requirements, collaborating with cross-functional teams to translate business needs into robust routing capabilities. You will shape the core routing engine that powers enterprise-scale contact center...
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Duluth Trading Company-Portland-
across our Retail, Contact Center, and Fulfillment Center operations. In addition to driving end-to-end recruitment and onboarding, you will serve as a subject matter expert on recruiting compliance—ensuring full adherence to federal, state, and local...
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Infosys Technologies-Portland-
Overview
In this role you drive and govern end-to-end software delivery for AI-enabled contact center solutions. You collaborate with cross-functional teams to elicit requirements, design, code, test, and implement changes that improve reliability...
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Optomi-Portland-
Position Overview
Optomi, in partnership with an industry leading financial client, are seeking an experienced NICE SmartReach / LiveVox Platform Engineer to join the Contact Center and Telephony team. This is a hands-on engineering role supporting...
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Green Key Resources-Portland-
modeling and analytics tasks
Key requirements
• Bachelor's degree in Computer Science, Information Technology, or related field
• 12+ years in analytics, data science, or related fields
• 5+ years in senior-level roles
• Expertise in contact center data...
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eBay-Portland-
Strong engineering judgment balancing quality, safety, security, performance, complexity, and cost
• Experience in Customer Experience or contact center technologies is valuable but not required
• cross-functional leadership
• strong architectural...
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UnitedHealth Group-Portland-
Intervention and collections teams from pilot to steady state
• Own contact center performance: occupancy, productivity, and KPI/SLA benchmarks with WFM
• Drive cash acceleration for retained self-pay accounts (60-day window) and track monthly cash capture...
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Medasource-Portland-
Exposure to healthcare applications, patient/member data, digital health, CRM, CMS, contact center, or enterprise systems
• Experience supporting configuration, permissions, workflows, forms, queues, dashboards, or data validation
• Prior experience working...
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Radiant Systems Inc-Portland-
customer experience, and operational efficiency.
• Maintain knowledge of contact center policies, procedures, and support best practices.
• Provide regular reporting and analysis of key support metrics and performance indicators.
Specialized...
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Catalyze Labs-Portland-
and helps teams turn those insights into measurable action.
Claritus.One focuses on staffing, patient flow, revenue cycle, schedule optimization, and contact center operations. The goal is practical: help health systems make better operational decisions...
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Dearest Care-Portland-
owned a patient funnel directly. You can whiteboard your last one from memory, stage by stage, with the conversion rates you inherited and the ones you left behind.
• Have run contact center or high volume care operations yourself: staffing models...
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HCLTech-Portland-
troubleshooting or high-volume contact center (20+ calls per day)
• Experience in the healthcare industry is preferred
• Certification in Microsoft (MCSA), ITIL Foundation, HDI Technical Support Professional or similar certifications
• Basic knowledge of SQL...
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Miratech Group-Portland-
Overview
In this role you will design and build a next-gen interaction routing platform for enterprise-scale contact centers. You’ll own the core routing engine, enabling real-time distribution of voice and digital interactions across agents...
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OhMD-Portland-
managing any of them.
• You care about the patient on the other end of the call, who is often stressed, sick, or worried about someone they love.
PREFERRED
• Call flow design in a contact center or IVR platform such as Twilio Studio, Five9, or Genesys...
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