Contact Center Jobs in Scottsdale
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Search Results - Contact Center Jobs in Scottsdale
ONE (Open Network Exchange)-Scottsdale
Responsible for attracting and hiring contact center talent, agents and leadership. Oversee the full life cycle recruiting process for exempt and non-exempt roles for a Sales Recruiter which includes, but is not limited to, sourcing and screening candidates...
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Vanguard-Scottsdale
and ability to apply conceptual thinking.
• Excellent oral and written communication skills.
• Strong problem-solving and time management skills.
• Comfort with phone and digital channels in which clients engage with Vanguard.
• Contact center experience...
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mindmatch.ai -
ONE (Open Network Exchange)-Scottsdale
and engaging experience from pre-boarding through ramp-up, with a focus on retention and productivity
Employee Relations
• Act as a trusted advisor to Contact Center leaders on employee relations matters, including investigations, performance management...
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Adecco-Phoenix, 11 mi from Scottsdale
Role Overview:
This is a script-driven call center position supporting callers with lawsuit and claims-related inquiries. Assist individuals seeking information about their claims, including claim status updates and step-by-step guidance on how to...
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adecco.com -
USAA-Scottsdale
of Personal Lines agency experience.
• 2 years of direct team lead, supervisory or management experience.
• Demonstrated leadership experience in a contact center and/or agency.
• Ability to work in agile and dynamic environment.
• Valid Property and Casualty...
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esrhealthcare-Phoenix, 11 mi from Scottsdale
Cisco Contact Center, Genesys, Five9, contact center migration to CCaaS, data migration, AI/GenAI
If you post this job on a job board, please do not use company name or salary.
Experience level: Mid-senior Experience required: 8 Years Education...
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jobvertise.com -
USAA-Scottsdale
operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels.
• Maintain required Property & Casualty (P&C) licenses and state registrations.
• Ensure...
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VXI Global Solutions-Phoenix, 11 mi from Scottsdale
and use of required tools.
• Performance Metrics:
• Monitor and achieve Contact Center KPIs, including call handling, first call resolution, and member retention.
• Compliance and Ethics:
• Consistently uphold company compliance standards and Code...
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USAA-Scottsdale
will be part of an outstanding contact service center, where you will focus on providing claims service to members regarding the initial contact on all Auto or Property First Notice of Loss (FNOL) claims. In addition, you will respond to status inquiries from...
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Ventures Unlimited Inc-Phoenix, 11 mi from Scottsdale
we need a System Analyst / Business Analyst with "Contact center CCaaS experience"
Sr BSA with Genesys Contact Centre
Business Analysis & Requirements Management
• Engage with business stakeholders to understand objectives, challenges...
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