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Contact Center Jobs in Tulsa

1 - 15 of 20
1 - 15 of 20
Search Results - Contact Center Jobs in Tulsa
apartmentDXC TechnologyplaceTulsaevent_available
by helping to transform the policy, underwriting, and claims systems that millions of people rely on every day.About The Role:We are seeking an experienced Manager, Contact Center Operations to lead day-to-day customer support center operations within...
apartmentICFplaceTulsaevent_available
Overview In this role, you will lead day-to-day operations for a large federal contact center and drive modernization and consolidation of customer support into a unified enterprise model. You will work closely with the Program Manager...
apartmentRiptideplaceTulsalanguagemindmatch.aievent_available
customer experience, customer service, contact-center technology, automation or adjacent platforms.  •  A track record of creating executive sponsorship, building compelling business cases and navigating complex Fortune 500 buying processes.  •  Experience...
apartmentIntuitplaceTulsaevent_available
propose vetted solutions and alternatives  •  5+ years handling highly sensitive escalations independently  •  4+ years in contact center, customer service, or back-office operations for high-volume needs  •  Comfort with leveraging/testing AI tools to improve...
placeTulsalanguagetiptopjob.comevent_available
improvement initiatives. What were looking for  •  Three (3) or more years of professional experience in customer service, contact center operations, healthcare, Medicaid, eligibility, outreach, or a related environment.  •  Previous experience as a Team Lead...
apartmentIntuitplaceTulsaevent_available
handling sensitive escalations with minimal guidance  •  4+ years in contact center or back-office operations enabling high-volume service needs  •  Comfort with leveraging and testing AI tools to improve workflows  •  leadership and coaching  •  strong...
apartmentIntuitplaceTulsaevent_available
first mindset; propose vetted solutions and alternatives  •  5+ years handling highly sensitive escalations with minimal guidance  •  4+ years in contact center, customer service, or back‑office ops for high‑volume needs  •  Comfort with leveraging and testing...
apartmentIntuitplaceTulsaevent_available
vetted solutions and alternatives to leadership  •  5+ years handling highly sensitive escalations with minimal leadership guidance  •  4+ years in contact center, customer service, or back-office ops for high-volume needs  •  Comfort with leveraging...
apartmentIntuitplaceTulsaevent_available
escalations with minimal leadership  •  4+ years in contact center, customer service, or back-office operations  •  Comfort with using and testing AI tools to improve team workflows  •  coaching and mentoring  •  strong communication  •  ownership and accountability...
apartmentUnitedHealth GroupplaceTulsaevent_available
Overview In this role you will shape enterprise contact center and AI-enabled telephony platforms within Optum Serve IT. You’ll collaborate with product, security, and operations to implement cloud-based solutions across AWS/Azure, modernize...
apartmentPorch GroupplaceTulsaevent_available
customer and operational issues with urgency and judgment Key requirements  •  7+ years in support, contact center, or customer operations leadership with management experience  •  Experience managing a distributed or remote workforce across multiple time...
apartmentInfosys TechnologiesplaceTulsaevent_available
Overview In this role you drive and govern end-to-end software delivery for AI-enabled contact center solutions. You collaborate with cross-functional teams to elicit requirements, design, code, test, and implement changes that improve reliability...
apartmentUnitedHealth GroupplaceTulsaevent_available
Overview As a Data Scientist in the Experience Analytics and Reporting team, you will own reporting and analytics for advocate-facing AI tools within the enterprise Contact Center Transformation. You’ll monitor model performance, quantify impact...
apartmentUnitedHealth GroupplaceTulsaevent_available
Overview In this role, you will lead horizontal AI, analytics, and reporting initiatives across multiple CCT workstreams within the enterprise Contact Center Transformation. You drive AI model development, performance measurement, and value...
apartmentMiratech GroupplaceTulsaevent_available
distributed environments  •  Integrate voice with contact center, routing, CRM, and reporting platforms  •  Define non-functional requirements for availability, performance, security, observability, disaster recovery, and supportability  •  Review designs, manage...
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