Customer Advocate Jobs in Massachusetts
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Search Results - Customer Advocate Jobs in Massachusetts
Riptide-Springfield (MA)
About Riptide
Riptide is building a new layer of enterprise AI for customer service.
Our product, Ripley, is an AI Customer Advocate built for complex customer issues that traditional conversational AI struggles to resolve — situations where...
mindmatch.ai -
Domaintools-Boston
seamless customer transitions and handoffs across New Logo, Expansion, and Renewal Sales motions.
• Serve as a customer advocate internally by communicating customer requirements, product feedback, emerging use cases, competitive intelligence, and market...
appcast.io -
ThoughtSpot-Boston
Overview
In this role you will own ThoughtSpot’s customer advocacy strategy, turning customer outcomes into stories, references, speakers, and insights to accelerate adoption. You will build and scale a global advocacy program, engaging customers...
PaloAlto Networks-Boston
processes for escalation handling.
Join us to be the customer's advocate in the room where decisions happen. Your vision will directly impact the quality, usability, and success of CyberArk's next-generation cloud platform.
Compensation Disclosure...
Logrocket-Boston
expansion opportunities
• Self-starter capable of becoming a product expert and customer advocate
• Strong organizational and detail-oriented skills
• Excellent written and verbal communication, including executive-facing discussions
• Proven ability...
Imprivata-Waltham (MA)
Customer Marketing to lead and scale our global customer marketing function. Reporting to the Chief Marketing Officer, this leader will develop and execute programs that strengthen customer retention, deepen engagement, build advocacy, and drive expansion...
appcast.io -
Portside Renewables LLC-Fairhaven (MA)
sustainability, and trust
• Support referral and neighborhood-based programs that
encourage word-of-mouth growth
Customer Experience & Advocacy
• Ensure every customer interaction is respectful, educational,
and pressure-free
• Act as a bridge between customers...
Rippling-Boston
Overview
As a Key Account Manager at Rippling, you drive growth and retention for our largest enterprise clients within a first‑of‑its‑kind platform. You act as the customer advocate inside Rippling, guiding cross‑functional teams to align...
Evolv Technologies Inc.-Boston
metrics).
• Manage a smooth renewal readiness process by ensuring strong adoption, value realization, and risk reduction.
1+ year:
• Be recognized as a strategic customer advocate with deep account relationships across accounts.
• Maintain...
workable.com -
Palo Alto Networks-Boston
Overview
In this role you will own onboarding, adoption, and advocacy for enterprise customers within the Idira portfolio, shaping success plans and value roadmaps. You will maintain health metrics and lead quarterly business reviews to drive...
2 similar jobs: Cambridge, Quincy
Red Hat, Inc.-Boston
and development of partner vertical-specific solutions to drive adoption of Red Hat Lightwell.* Identify and partner with customer stakeholders, acting as an advocate within both their line-of-business and internal customer teams.* Advise on integration...
appcast.io -
1 similar job: Atlanta
New Relic-Boston
Proven track record of regional expansion and understanding of local buying cultures and compliance
• Collaborates with Customer Advocacy Leaders to ensure smooth pre- to post-sales execution and consumption expansion
• Ability to scale complex sales...
Michael Page-Marlborough (MA)
analyst relations, public relations, and customer advocacy initiatives through strategic content development.
• Gather customer feedback and market insights to continuously refine messaging, positioning, and content strategies.
• Manage external agencies...
michaelpage.com -
Thrive-Boston
lifetime value through higher product adoption, customer satisfaction, and overall health scores (including advocacy and reference-ability).
• Manage contract P&L to deliver to expectations and improve year over year.
• Expand revenue in accounts through...
workable.com -
Michael Page-Marlborough (MA)
analyst relations, public relations, and customer advocacy initiatives through strategic content development.
• Gather customer feedback and market insights to continuously refine messaging, positioning, and content strategies.
• Manage external agencies...
michaelpage.com -
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