Customer Service Manager Jobs in Washington
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Search Results - Customer Service Manager Jobs in Washington
CALIBRE SystemsWashington
to collaborate on improving service desk processes and socialize known issues such as system degradations
Competencies
• Customer Service Management
• Training
• Help Desk Management
Supervisory Responsibility
CRM has oversight of the Help Desk Agents
Work...
ServiceNow -Enterprise Service Mgmt Transformation - Senior Manager- Tech Consulting - Open Location
Ernst & Young OmanWashingtonappcast.io
with senior client executives on developing a business case, transformation roadmap, detailed plans and solution architectures
• Act as an engagement manager across all aspects of ServiceNow ESM/GBS (HR Service Delivery, Field Service Management, Customer...
TecknomicWashington
Interact with customers, service managers, and operational support teams to design, test, and deploy security and/or automation solutions to meet business needs
Leads the evaluation of technical requirements for projects to determine the impact...
Washingtongdcitsolutions.com
Certificate Authorities, DNS, IIS, and File/Print services.
• Evaluate technical requirements for projects, assessing infrastructure impact, redundancy, and capacity needs.
• Interact with customers, service managers, and operational teams to design, test...
TekSynapWashington
and disseminate training materials and information to all levels of the chain of command.
• Regularly communicate through Beltway Weekly updates, regional meetings, and weekly meetings with customer support managers.
• Monitor recurring and claimant-specific...
Serenity Mental Health CentersFairfax (VA), 24 mi from Washingtonworkable.com
Branch Manager
We are looking for committed leaders interested in refining their leadership skills to launch a career in healthcare with a multistate practice. Successful hires have included high end retail, hospitality, and other customer service...
AccentureWashington
and capabilities
• 1+ years of experience supporting requirements gathering and functional testing for agile development projects in ServiceNow
• ServiceNow Public Sector Digital Services (PSDS) OR Customer Service Management (CSM) experience
• ServiceNow...
Farmers & Merchants BankReisterstown, 40 mi from Washingtonhirehive.com
and services matching the customer’s needs. Support all daily operations of the branch, including timely and efficient completion of client transactions, while maintaining accurate records and through proper handling of all monies assigned.
• Works...
ECS LimitedArlington (VA), 4 mi from Washington
experience in support roles to hit the ground running
• Familiarity with at least one ITSM platform (preferably ServiceNow)
• Understanding of Customer Service Management Principles
• Experience in handling complex, escalated support tickets
• Ability...
MANTECHTysons, 12 mi from Washington
with ServiceNow ticketing, alerting, and incident response tools
• Experience with ServiceNow Customer Service Management (CSM) module
• Background supporting IT operations or cloud service environments within DoD or Intelligence Community customers
• Familiarity...
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