Help Desk Jobs in Baltimore
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Search Results - Help Desk Jobs in Baltimore
DecisionPoint Corporation-Baltimore-
Overview DecisionPoint Corporation is seeking a Help Desk Support Technician to join our team! The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents utilizing...
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First Financial Federal Credit Union of Maryland-Baltimore-
Monitor and test system performance and provide performance statistics and reports
• Prioritize and respond to help desk tickets as appropriate; serve as an escalation for issues; provide timely response to customer escalations
• Provision physical...
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Digital Management, Inc.-Baltimore-
at www.dminc.com About the Opportunity DMI, LLC is seeking a Senior HelpDesk Specialist to join us. Duties and Responsibilities: * Utilize ticketing systems to answer user questions, solve desktop/laptop and computing issues, if necessary, direct support calls...
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Sequentur-Baltimore-rippling-ats.com-
Managed IT Services provide (MSP) looking for a strong Tier 2 Helpdesk Support Engineer to join our Help Desk Services team. Must be able to travel to client sites in the Metro DC area as needed for onsite support service and work remotely...
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Koniag Government Services-Baltimore-
and Java programming. This role provides expert technical support for the Key Performance Indicators (KPI)/Scorecard application, automates workflows, integrates new functionalities, and leverages quantitative metrics to enhance help desk operations...
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Greater Baltimore Medical Center (GBMC)-Baltimore-
and completely.
Communicates and documents functional concerns to the Help Desk and to relief therapist. Documents according to regulatory
blood gas lab requirements. Relays accurate information to oncoming shift. Maintains patient orders, transitions therapies...
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TENAX Technologies-Baltimore-
and services across all environments.
Requirements: Associate or bachelor’s degree in a related field, or two years of general IT experience.
Minimum of 1-2 years of experience in a technical support role, preferably in a helpdesk or service desk environment...
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Enhanced Computing Solutions-Baltimore-
Administrator handles escalated support requests for the Service Delivery Team. They are assigned the support requests that the Junior Helpdesk Technician can’t handle as well as any projects that require assistance as well as monitor and manage client backups...
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RealmOne-Baltimore-
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provide support for the escalation and communication of status to agency management and internal customers. Provide support for the dispatch...
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PeopleSharp-Baltimore-
Job Description
Job Description
Are you ready to grow your career at a values-driven, family first MSP? DTC is looking for their next L3 Systems Engineer. The L3 Systems Engineer will serve as the highest technical escalation point for help desk...
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Baltimore-medstarhealth.org-
as applicable
• Ensures office equipment is operational and reports any service needs to practice leadership and IS Help Desk as needed. Proactively communicates equipment or system issues with providers and practice leadership.
• Ensures optimal patient flow...
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Baltimore-icims.com-
support for implementation, troubleshooting and maintenance of IT systems
• Manages the daily activities of configuration and operation of IT systems
• Provides Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
• Provide...
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Enhanced Computing Solutions-Baltimore-
escalated Helpdesk Tickets
• Delight our Clients with a Friendly, Quick and Helpful Experience
• Provide the Client with advanced troubleshooting
USE OF OUR TICKETING SYSTEM
• Use our Ticketing System to work on and resolve Helpdesk Tickets & Service...
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Baltimore-royalfarms.com-
for efficient routing and time management.
• Ensure all assigned work orders are clocked in/out properly, include accurate notes, and are closed out promptly.
Collaboration & Outsourcing
• - Collaborate with the Helpdesk team and vendors per service channel...
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Baltimore-icims.com-
Overview:
The Help Desk Associate provides prompt and efficient front line support for customers of the Information Systems (IS) department at the Institute. The incumbent is responsible for answering, logging, and tracking calls placed...
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