Help Desk Jobs in Cambridge
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Hub Technology Group-Cambridge
HYBRID - BOSTON - W2 ONLY -
• 2+ years of professional experience or mix of internships, co-ops, etc
• Associates Degree or equivalent combination of education and experience.
• Impeccable customer service and end user empathy
• Technical...
jobvertise.com -
Formlabs-Cambridge
and develop a 7‑person global team across network, systems, help desk and cybersecurity
• Own Cisco Meraki estate and multinational connectivity, including SD-WAN, VPNs, firewalls, Wi‑Fi and China compliance
• Define and drive a combined infrastructure...
US Navy-Cambridge
floors; mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and intelligence production; strict requirements for handling...
Formlabs-Cambridge
sabbatical leave
• flexible time off
Responsibilities
• Lead and develop a 7-person cross-functional team (network, systems, help desk, cybersecurity)
• Define and execute an integrated infrastructure and security roadmap
• Own on-premise compute (Proxmox...
Cambridge
and that an inclusive and diverse workplace moves us all forward.
WHAT YOU’LL DO
The Auditorium Support Engineer will work in partnership with the customer, management team, global helpdesk, and SIG teams to provide on premises support for AVI-SPL customers...
avispl.com -
QuEra Computing-Cambridge
or Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience)
• 2+ years of IT help desk, desktop support, or technical support experience
• Hands-on experience supporting macOS and Windows laptops/desktops
• Strong customer service...
Deloitte-Cambridge
staffing, capacity, productivity, role-mix, and pricing inputs for HR processes (payroll, benefits, HR help desk, talent acquisition, learning)
• Evaluate delivery options across US, Mexico, and India; assess cost, capacity, risk, language, and time-zone...
Deloitte-Cambridge
delivering enterprise learning operations covering at least two of: learning administration, content development, helpdesk support, vendor management, or service-performance reporting
• 1+ years supporting a managed-services delivery workstream...
Deloitte-Cambridge
years in a consulting or client-service environment
• 3+ years leading enterprise learning operations including at least two: learning administration, content development, helpdesk, vendor management, or service-performance reporting
• 1+ years leading...
The Boston Beer Company-Cambridge
Previous IT support or help desk experience is preferred but not required.
• Communication
• Customer service
• Problem-solving
• Windows operating systems
• Microsoft 365 administration
• Hardware troubleshooting...
Anduril Industries-Cambridge
helpdesk queue (e.g., Jira Service Desk); triage, categorize, and assign tickets
• Resolve Tier 1–2 CAD/PLM issues and meet SLAs for response and resolution
• Onboard new hires with CAD-capable workstations, accounts, and permissions
• Create and maintain...
Suffolk Construction-Cambridge
remediation
• Maintain security dashboards, metrics, and risk analysis for management visibility
• Support enterprise security systems and data-driven review processes
• Mentor Help Desk Analysts on security administration and standards
• Stay informed...
Wave Life Sciences-Cambridge
Overview
As End User Services Senior Manager, you lead enterprise-wide deskside, helpdesk, and workplace technology to ensure stable, scalable, and governed end-user support. You define the long-term roadmap, drive service transformation...
State of Massachusetts, USA-Cambridge
with OSD helpdesk support
• Lead training on procurement ethics, fraud prevention, and regulatory updates
• Create standardized documentation to ensure procurement transparency
• Other duties as assigned
Key requirements
• Massachusetts state procurement...
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