Help Desk Support Jobs in Plano
Location: Carrollton, Texas
Job Type: Full-time
Job Description: We are seeking a skilled Help DeskSupport Technician to join our dynamic team. As a Help DeskSupport Technician, you will be responsible...
Due...
You will be a member of the platform support team, and provide service...
deployment on user workstations
HelpdeskSupport (5-10%):
Assist employees in their daily use of the company's software and hardware (on site and remotely) with their incidents and requests (level 0-1-2)
Troubleshoot and correct malfunctions described...
Who we are
Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desksupport and desktop services), systems...
Related experience: Electronic Practice Management (EPM) in health care industry and/or or in a clinical setting. NextGen EPM experience preferred. Experience with Windows technical support, troubleshooting and helpdesksupport is a plus.
NextGen EPM...
Experienced in system testing such as upgrade related, service patch or regression testing
Ability to create written documentation for new and existing processes and/or related...
- Provide third level support for Helpdesksupport tickets.
- Assist with IS Operations responsibilities as needed.
- Proficiency in Microsoft Office 365
- Proficiency in Active Directory • Must have a minimum of 3 years experience...