Incident Manager Jobs in Ashburn (VA)
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Akima-Ashburn (VA)
Responsible for communicating with the CBP Incident Manager and other GSs for all Incidents. * Will act at the contract Point of Contract (POC) for all Major Incident support and coordination. * Responsible for the effective implementation of the CBP Incident...
Computer World Services (CWS)Corporation-Ashburn (VA)
Ashburn, VAComputer World Services – CWS /Full-time /HybridCWS seeks an Incident Support Manager to direct incident management operations for the U.S. Customs and Border Protection’s (CBP) Network Operations Center (NOC) contract.
The Incident...
Computer World Services Corp-Ashburn (VA)
CWS seeks an Incident Support Manager to direct incident management operations for the U.S. Customs and Border Protection's (CBP) Network Operations Center (NOC) contract. The Incident Support Manager directs incident management operations, ensuring...
AmNet Services-Ashburn (VA)
with Active Directory, SQL, and vendor/custom applications
• Experience with incident management, escalation, and client communications
• multitasking
• calm under pressure
• cross-team collaboration
• Windows and Linux OS support
• VMware virtualization...
CACI International, Inc.-Ashburn (VA)
and infrastructure using an integrated IT Service Management approach. Join us to make a meaningful impact on a program of national importance.
Responsibilities:
• Coordinate, troubleshoot, diagnose, and resolve incidents and problems to closure by collaborating...
CACI International-Ashburn (VA)
with Department of State security policiesArchitect Enterprise Operations Center dashboards providing critical incident management visibility, real-time infrastructure monitoring, and executive leadership reporting for world eventsDesign enterprise monitoring...
Robert Half-Ashburn (VA)
sided events.
• Creation of GPC notifications.
• Incident Management
• Coordinate the Infrastructure Installs including but not limited to the following:
• Survey for Power installs.
• Infrastructure & Rack installs.
• Survey for Infrastructure...
CACI International-Ashburn (VA)
and automated remediationKnowledge of ITIL frameworks, IT Service Management best practices, and integration with incident management processesProfessional certifications such as ITIL, Certified Observability Professional, or relevant vendor certifications...
HCLTech-Ashburn (VA)
sites.
• Ensure compliance with OSHA, local, state, federal, and customer-specific EHS regulations.
Incident Management
• Lead incident investigations, root cause analysis, and corrective action programs.
Training & Awareness
• Deliver EHS onboarding...
Dev Technology Group-Ashburn (VA)
Site Reliability Engineer, #1130Application Monitoring
• Production Support
• Incident Management
• Splunk • AppDynamics
• ITIL • Root Cause Analysis
• System Reliability
• CBP/DHSLocation: Ashburn, VA | Onsite, 5 days per weekShifts:3:00 PM
• 11:00...
Systems Engineering Solutions Corporation-Ashburn (VA)
summaries to stakeholders and management.
• Maintain situational awareness of network health, critical infrastructure, and ongoing incidents to ensure operational continuity.
• Enforce adherence to standard operating procedures (SOPs), incident...
workable.com -
Equinix-Ashburn (VA)
software in ProductionDrive a culture of innovation, excellence & collaboration with other business functionsParticipate in incident management processes and collaborating with the team in troubleshooting strategies and fixing production issues in a timely...
CACI-Ashburn (VA)
machine learning, or AI-driven monitoring solutions for predictive analysis and automated remediation
• Knowledge of ITIL frameworks, IT Service Management best practices, and integration with incident management processes
• Professional certifications such as ITIL...
CACI-Ashburn (VA)
with Department of State security policies
• Architect Enterprise Operations Center dashboards providing critical incident management visibility, real-time infrastructure monitoring, and executive leadership reporting for world events
• Design enterprise...
CACI-Ashburn (VA)
and distribute operational notices to inform CA customers and DT/EA/CST management of critical incidents including scheduled and unscheduled outages Document service events following established policies and procedures, utilizing the Ticket Management System...
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