Incident Manager Jobs in Los Angeles
skills
Strong organizational skills and ability to synthesize complex materials.
Experience in relevant areas such as safety management.
Classify safety and environmental incidents according to established criteria, including severity, type, cause...
- IncidentManagement: Develop and implement robust incidentmanagement processes to ensure timely resolution of production issues and minimize downtime.
- Cross-functional Collaboration: Collaborate...
Maintain current and accurate architecture and support documentation for use by both engineering teams and support staff;
Adhere to and participate in IT’s Change Management, SDLC and incidentmanagement processes;Collaborates...
Developing client-focused solutions in the following modules - IncidentManagement, Problem Management, Change Management, Release Management, Knowledge Management, Asset Management, CMDB, Virtual Agent, Service Portal
Display the ability to manage, organize...
and IT Stakeholders as it relates to IncidentManagement, Request fulfillment and Problem Management.
Understanding and adherence to policies and procedures. Contributes to new or modified policies.
Provides guidance, training and problem solving...
incidentmanagement. Working with the firm’s Information Technology teams, including Network Operations, Customer Experience, Practice Services and Research, the Director of Information Security will help develop, manage, audit and enforce security related...
- Developing client-focused solutions in the following modules - Incident...
Operations Center (they also have a Global Security Operations Center)
80% - SOC: Escalations, L3 requests, Investigations, Troubleshooting, IncidentManagement, Forensics, Log Analysis, etc.20% - Projects: dig up logs in Splunk, write SOPs (have strong...
to resolve cybersecurity incidents and associated escalation procedures.
Manages key performance indicators (i.e. RTO and RPO) and dashboards to report metrics, goals and milestones relevant to DR
Creates and maintains the DR incidentmanagement plan...
understanding on Change Management, IncidentManagement process." Experience working on documentation.
Desirable Skills:" 8 + years of experience in Reporting Visualization with advance BI Dashboards (Interactive Dashboard)." Experience working on Looker for 4...