Incident Manager Jobs in Michigan
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Search Results - Incident Manager Jobs in Michigan
Humana-Grand Rapids-
Responsibilities
• Own the Service Operations product portfolio (Incident, Major Incident, Problem, Knowledge Management) and ensure alignment across teams and platform investments
• Drive ServiceNow platform enhancements, integrations, upgrades, and capabilities...
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Henry Ford Health-Rochester (MI)-
preferred.Most desirable would be direct experience with Service Desk, Incident Management, Request Management, and Problem Management.The individual should have experience in surveying, designing/adding new departments or locations on to existing Henry Ford...
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Accenture-Detroit-
automation, and AI initiatives
• Production Operations oversight across clients
• Operational decision making and prioritization
• SLA and KPI management across clients
• Incident and major incident management
• Escalation management
• Client relationship...
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Deloitte-Detroit-
clients address evolving threats through integrated security strategies, technologies, and managed services. By advising on how to strengthen risk management, security operations, incident response, and defense-in-depth capabilities, we help clients...
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Accenture-Detroit-
Familiarity with traveller tracking, travel intelligence, risk assessment, and incident management platforms
• Experience supporting international traveller incidents and crisis response activities
• Experience developing executive reporting, performance...
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Randstad Digital-Detroit-
of technical support and analysis, operation, administration, and troubleshooting activities. Adhere to AEP's approval processes as part of change management, incident management and trouble response scenarios.
• Prepare cost estimates, justifications...
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Daifuku-Novi-
initiatives.Participate in incident management, problem management, service restoration, operational readiness, and service transition activities.Analyze recurring incidents and operational issues to identify root causes and implement corrective actions.Develop...
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Randstad Digital-Lansing-
of technical support and analysis, operation, administration, and troubleshooting activities. Adhere to AEP's approval processes as part of change management, incident management and trouble response scenarios.
• Prepare cost estimates, justifications...
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Eliassen Group-Detroit-mindmatch.ai-
/EHR or healthcare applications.
• 2+ years leading or supervising support teams.
• Experience supporting clinical users in healthcare environments.
• Strong incident management and service delivery background.
• SQL databases and query troubleshooting...
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Allied Universal-Benton Harbor-
of the account.
RESPONSIBILITIES:
• Lead and develop security personnel
• Own client relationships and service delivery
• Manage staffing strategy and retention
• Oversee incident management
• Drive KPI performance
• Control overtime and staffing efficiency...
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Infosys Technologies-Warren-
stakeholders to ensure quality outcomes. The position emphasizes governance, incident management, and continuous improvement to deliver impactful digital transformations in services, utilities, and energy sectors. You will lead with a strategic mindset...
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2 similar jobs: Dearborn, Detroit
Strategic Staffing Solutions-Lansing-
incident management and trouble response scenarios.
• Prepare cost estimates, justifications, application requirements, alternative solutions, and technical recommendations.
• Prepare technical documentation including procedures, manuals, and reports...
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Accenture-Warren-
continuity, incident management, or related advisory discipline
• Minimum 4 years of client-facing consulting in crisis management or cybersecurity
• Minimum 3 years advising senior executives in high-stakes or crisis scenarios
• Minimum 4 years managing...
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Strategic Staffing Solutions-Detroit-
incident management and trouble response scenarios.
• Prepare cost estimates, justifications, application requirements, alternative solutions, and technical recommendations.
• Prepare technical documentation including procedures, manuals, and reports...
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Deloitte-Detroit-
and operations. This role supports clients across multiple industries in areas such as security operations, intelligence, investigations, emergency communications, case and incident management, and physical security technology.
The Physical Security Senior...
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