Incident Manager Jobs in New York
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Search Results - Incident Manager Jobs in New York
EPAM Systems-New York
and determine root causes of critical incidents Lead major incident management, coordinate resolution efforts, and conduct blameless postmortems Participate in 24x7x365 support rotation and ensure operational excellence across the team Identify automation...
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TEKsystems-New York
or with Mobile Device Management platforms (Intune).
• Experience with entering and tracking tickets in an incident management system (ServiceNow).
• Knowledge of VOIP technology telephone system a plus.
• Experience with Active Directory and MS Exchange...
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mindmatch.ai -
Cipriani-New York
fire safety protocols, and workplace safety drills across all locations
• Monitor adherence to food safety, crowd management, and event safety protocols in collaboration with Operations and Culinary teams
• Manage incident response, investigations...
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Seven Seven Softwares-New York
performance issues oL3 support for performance tests / application consulting Incident management
• Identify patterns for proactive prevention
• Enable / assist in RCA
• Tooling to support in prod and lower environments
• Developer Automated problem identification...
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smartsearchonline.com -
BTIG-New York
of general IT Support with extensive customer-facing experience, would prefer the person to have trading desk support.
• Experience with incident management/ticketing system like ServiceNow
• Proficiency in current protocols, operating systems...
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New York
Position Summary:
The Director of IT Resiliency, Global Command Center, and Major Incident Management (IT Resiliency, GCC, and MIM) leads employees, consultants, and a global managed service provider to deliver three critical NYU IT functions...
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icims.com -
Sony Corporation-New York
Capabilities of the CDTs include cyber security monitoring, incident response, detection engineering, security engineering, vulnerability management, machine log data on-boarding, SOAR playbook development, among others. This strategic and operational role...
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appcast.io -
Femploy-New York
transition a platform from thousands to millions of users by implementing sophisticated
Observability, Terraform-based IaC, and blameless incident cultures.
What Youll Do
Reliability & Incident Management
Lead incident response and establish sustainable...
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jobvertise.com -
Equinix-New York
Commissioning
• Ensures proper testing procedures and complete documentation
• Leads operational handover of new builds and infrastructure
• Authors Maintenance Operation Protocol (MOP) scripts Incident Management
• Directs on‑site response during incidents...
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Solarus Technologies Inc-New York
service desk processes, workflows, and documentation
• Ensure timely resolution of incidents and service requests
• Oversee escalation procedures and major incident management
• Collaborate with leadership on resource planning and service improvements...
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trinethire.com -
Michael Page-New York
Operations locally and offshore, and vendor partners to deliver the best outcome for the end userVendor & Change Management:
• Engage with vendor partners in incident management and change tracking and follow up
• Execute and enhance the operation...
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michaelpage.com -
New York
Position Summary
The Vice President of Quality Enhancement serves as the senior operational leader responsible for executing the organization’s compliance, quality assurance, continuous quality improvement (CQI), and incident management functions across...
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icims.com -
Towne & Locke-New York
management service recovery and technical troubleshooting efforts for both internal and customer impacting incidents
• Ensure post incident problem management and root cause analysis process and documentation is completed and approved by Service Delivery...
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jobvertise.com -
New York
Develops, reviews, and refines policies and procedures to ensure regulatory alignment, operational consistency, and high‑quality program execution across all service lines.
Incident management and investigative proficiency: Demonstrates advanced...
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icims.com -
Accord Tecnologies.Inc-New York
solutions Integrate data engineering workflows with ServiceNow for incident management, change control, and service requests Follow ITIL framework for incident, problem, change, and release management processes Develop and maintain comprehensive...
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jobvertise.com -
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