Incident Manager Jobs in Philadelphia
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Search Results - Incident Manager Jobs in Philadelphia
Disability Solutions-Philadelphia-
and work remotely when appropriate. The role may require occasional extended hours or on-call shifts to support major incidents.
#AGTech
#LI-GSK
Skills
Audits Compliance, Automation Technology, Business Continuity Management (BCM), Data Analysis, Disaster...
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Unisys-Philadelphia-
Overview
As Delivery Manager you will lead managed infrastructure, workload automation, and the Incident Response Team (IRT) across diverse environments. You will provide operational leadership for SRE practices, ensure service delivery against...
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22nd Century Technologies, Inc.-Philadelphia-
isolation, performance analysis, and incident management * Support the lead in the installation and troubleshooting of VTC endpoints within the DLA enterprise VTC infrastructure * Create, update, and manage trouble tickets in the DLA ITOC Service Now Remedy...
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GSK-Philadelphia-
certification
• 10+ years in service management or service desk assurance within a large, global organization
• Experience governing outsourced service desk against SLAs, XLAs, and metrics while driving improvement
• Experience designing/refining SLAs/XLAs...
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Aurora Innovation Inc.-Philadelphia-appcast.io-
of contact for cybersecurity incidents and audits.
Oversee cloud vulnerability management: ensure findings are triaged by severity/exploitability, owners are assigned, and remediation or compensating controls are tracked to closure against SLAs.
Oversee...
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Humana-Philadelphia-
Responsibilities
• Own the Service Operations product portfolio (Incident, Major Incident, Problem, Knowledge Management) and ensure alignment across teams and platform investments
• Drive ServiceNow platform enhancements, integrations, upgrades, and capabilities...
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TherapyNotes.com-Philadelphia-workable.com-
PowerShell, or Python, along with infrastructure-as-code and configuration-management practices.
• Experience participating in production on-call rotations, incident response, root cause analysis, and post-incident improvement.
• Experience working in Agile...
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Accenture-Philadelphia-
automation, and AI initiatives
• Production Operations oversight across clients
• Operational decision making and prioritization
• SLA and KPI management across clients
• Incident and major incident management
• Escalation management
• Client relationship...
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Accenture-Philadelphia-
Familiarity with traveller tracking, travel intelligence, risk assessment, and incident management platforms
• Experience supporting international traveller incidents and crisis response activities
• Experience developing executive reporting, performance...
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Vercel-Philadelphia-
incident management, and continuous improvement
• Balance short-term delivery with long-term investments in technical quality and platform scalability
Key requirements
• 8+ years building and operating large-scale platforms or multi-tenant systems
• 5...
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Accenture-Philadelphia-
continuity, incident management, or related advisory discipline
• Minimum 4 years of client-facing consulting in crisis management or cybersecurity
• Minimum 3 years advising senior executives in high-stakes or crisis scenarios
• Minimum 4 years managing...
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Fidelity Investments-Philadelphia-
with leadership and product teams to define and execute a multiyear platform strategy
• Own platform reliability, scalability, throughput, latency and production stability
• Drive performance engineering, capacity planning, incident management and continuous...
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Workday-Philadelphia-
Implement shift-left automation to empower Tier 1/2 support
• Lead design and deployment of integrations with enterprise AI platforms (Sana Labs, Glean, Slack AI)
• Serve as escalation point for complex L3/L4 issues and incident management
• Monitor system...
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WEX-Philadelphia-
aware, scalable cloud infrastructure with auto-scaling and failover
• Own deployment packaging and environment management across sandbox tiers
• Optimize CI/CD pipelines and reduce build times
• Lead incident management with runbooks and enable Tier 1/2...
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CISCO Systems-Philadelphia-
incident management, post-mortems, and root-cause analyses to improve resilience
• Collaborate with Product Managers and partner teams to define requirements and roadmaps
Key requirements
• Bachelor’s degree in Computer Science (or equivalent) with 3...
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