Incident Manager Jobs in Phoenix
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Search Results - Incident Manager Jobs in Phoenix
First-Citizens Bank & Trust Company-Phoenix-
Overview
This position enhances the operational reliability, resilience, and stability of enterprise IT services through effective Major Incident Management practices. The role is responsible for leading the response to high-impact incidents...
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Ellofant-Phoenix-jobvertise.com-
platforms (Kafka), and database systems (Oracle, SQL)
15. Maintain virtualization infrastructure (VMware) and storage systems (NAS)
16. Leverage ServiceNow for incident management, Jira for issue tracking, and CA7 for job scheduling
17. Identify...
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First-Citizens Bank & Trust Company-Phoenix-
understanding expedited incident management.
Responsibilities
• Incident Analyst/handler -investigate SIEM/SOAR events as necessary; bring experience in malware analysis, network/endpoint security to respond to and contain incidents.
• Incident Responder...
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IntraEdge-Scottsdale, 11 mi from Phoenix-intraedge.com-
Responsibilities:
-Facilitate Service Desk incident response/resolution and service request fulfillment services by engaging clients via multiple communication channels and managing client expectations as the primary point of contact.-Troubleshoot...
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First-Citizens Bank & Trust Company-Phoenix-
incident management, root cause analysis, and continuous service improvement.
• Oversee lifecycle management for servers, operating systems, storage platforms, and backup systems, including installation, configuration, patching, upgrades, decommissioning...
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IntraEdge-Scottsdale, 11 mi from Phoenix-intraedge.com-
exceptional customer service.-Conduct training and creates documentation for Service Desk and other support teams on new network hardware or services being rolled out to the enterprise.-Follow Incident Management Procedures and assist with Customer...
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First-Citizens Bank & Trust Company-Phoenix-
management and post-incident reviews with actionable insights
• Provide executive-level reporting and dashboards on system health and performance trends
Governance & Compliance
• Ensure monitoring solutions meet financial industry security, audit...
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Scottsdale, 11 mi from Phoenix-icims.com-
KPI trends, quarterly business review inputs — that leadership and customers can rely on.
• Drive problem management as a discipline: eliminate repeat incidents, enforce root-cause resolution, and publish improvement commitments with measurable...
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Disability Solutions-Phoenix-
Management and Problem Management: Resolve incidents and problems.
• Create new KB Articles for new processes introduced and regularly review and update existing Knowledge Base articles to ensure accuracy and relevance.
• Create comprehensive procedures...
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First-Citizens Bank & Trust Company-Phoenix-
Responsibilities
• Incident Management, Service Restoration, and System Analysis.
• Lead technical triage efforts for high-priority incidents and service disruptions.
• Coordinate cross-functional teams to restore critical business services as quickly as possible...
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