Incident Manager Jobs in Richardson
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Qentelli-Richardson
for monitoring enterprise network and system health, responding to alerts, managing incidents, and coordinating technical resources during service disruptions.
The ideal candidate will have experience working in a Network Operations Center (NOC), IT Service...
Richardson
to translate business requirements and customer needs into actionable technical roadmaps.
• Oversee production readiness, operational excellence, incident management, and continuous improvement.
• Support data-driven decision-making using analytics, KPIs...
prodapt.com -
Judge Group, Inc.-Richardson
environment. This role focuses on application monitoring, incident management, troubleshooting, operational stability, and delivering high-touch support to internal business users.
The ideal candidate will have experience supporting enterprise applications...
Tierneys Office Automation-Ennis (TX), 45 mi from Richardson
Critical Incident Manager based in Clare to join our Operations Leadership Team. This is a highly visible role that serves as the voice of the customer within the organisation, leading the resolution of complex customer issues, major incidents...
hirehive.com -
Astir IT Solutions-Richardson
environments.
• Strong troubleshooting and incident management skills.
• Experience with TIRKS and WFA-C.
• Ability to work independently in a production support environment.
Thank you,
Bharath M
Account Manager
Astir IT Solutions, Inc - An E-Verified Company...
Randstad-Plano, 6 mi from Richardson
and decommissioning efforts now pushed to 2027, continued support is essential.
• DevOps - CI/CD Pipeline, Jenkins
• SRE - Observability
• Readiness for On-call
• Incident Management (TOC)
• Software Engineering - Some prog exp & understanding of IDE...
randstadusa.com -
Virtual Service Operations-Richardson
Qualifications: * Previous working experience in Desktop Support is desired, however, training will be provided for all entry-level new hires
• Knowledge of PC Imaging
• Experience with change management and incident management
• Experience with using tools...
Vanguard-Dallas, 4 mi from Richardson
to learn new technologies and operational processes.
• Experience documenting procedures, standards, and support processes.
• Familiarity with IT operations, incident management, change management, or production support practices preferred.
Special...
SDH Systems-Dallas, 4 mi from Richardson
Distributed (.Net and Java) Apps Support
• Splunk
• Control M
• Mainframes Batch Jobs
• Cobol
• JCM
• JIRA
• Remedy
• Incident management...
Vings Technologies-Coppell, 15 mi from Richardson
support (weekdays and weekend support during PST hours) and development ecosystem involving production support shifts.
Key Responsibilities
• Incident management - troubleshoot production incidents, perform root cause analysis and execute resolution steps...
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