IT Service Manager Jobs in Annapolis
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Agensys CorporationAnnapolis
of Washington (AFDW) IT Service Management (ITSM) operations from BMC Helix to ServiceNow. This position will focus on designing, developing, configuring, and deploying automated workflows, custom applications, and integrations that modernize ITSM operations...
Annapolististatech.com
Program or project management.
• Service delivery integration (SDI) and IT service management.
• Infrastructure or systems engineering.
• Cloud, telecommunications, or facilities engineering.
• Data center and site operations.
• DCIM, SQL, ETL, application...
Agensys CorporationAnnapolis
Experience with IT Service Management (ITSM) platforms, particularly Remedy. * Previous experience supporting military command environments....
Annapolisicims.com
and changes are accurately recorded, scheduled, and controlled.
• Provide daily ticket reviews, updates, and reports.
• Execute common business processes and framework through IT Service Management (ITSM) processes and the IT Infrastructure Library (ITIL...
CACI International, Inc.Annapolis
Analysis experience
• Experience with IT Service Management
• Experience with network and IT monitoring concepts
• Experience using, deploying or supporting ServiceNow, Splunk or Tableau
• ITILv4 Certification
What You Can Expect:
A culture of integrity...
Annapolisicims.com
tailorable dashboards, repeatable processes, and best-in-class user experience (UX) are fit for need/purpose for the 89 CS and EACN business requirements.
• Develop and implement IT Service Management (ITSM), IT Business Management (ITBM), and IT Asset...
Smartronix, LLCAnnapolis
and technical improvement initiatives * Experience working within DoD, Navy, or other government enterprise IT environments * Familiarity with IT service management processes, including incident, change, and configuration management.
#cjpost #LI-ONSITE The SMX...
Annapolisicims.com
workflow automation, and IT service management processes.
• Support incident response efforts for the 89th Airlift Wing's GSOC at JBA, including detection, analysis, and resolution of security and network incidents.
• Conduct data analysis to support GSOC...
LeidosAnnapolis
such as SolarWinds or Science Logic, and IT Service Management (ITSM) software, such as ServiceNow. This individual should be detail oriented in order to capture customer inquiries, technician updates, and leadership inquiries appropriately, and update corresponding...
Annapolististatech.com
in FinOps, Data Center Operations, and Business Office Integration, because the service providers, customers, data, and hand-offs are shared. The role spans the full SDI lifecycle, well beyond IT service management (ITSM) platform administration, reporting...
TekSynapAnnapolis
and integrate ServiceNow AI innovations (e.g., Now Assist and AI agents) to optimize asset operations and user self-service. * Stakeholder Collaboration, Enablement, and Requirements Translation: Partner closely with IT Asset Managers, Procurement, and ITIL...
Annapolististatech.com
servers, network, storage, structured cabling, power systems, cooling, and environmental monitoring.
• Experience with DCIM platforms and IT service management (ITSM) tools such as ServiceNow, including ITIL-aligned incident, change, and asset management...
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