IT Service Manager Jobs in Austin
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The University of Texas at AustinAustinappcast.io
/Certifications Required No specific certification is required; candidates will be evaluated on demonstrated competency. Preferred ITIL Foundation or higher – IT service management. Microsoft Azure Fundamentals or Administrator.
Project Management Professional...
Austinkentro.us
Management (MIM).
• Support the recovery of VA's IT services, minimizing disruptions of high- and critical-priority incidents, providing shift-driven 24/7 coverage, and improving incident response and resolution processes.
• Enhance MIM Support...
Austinicims.com
laptops, mobile devices, printers, audio/visual equipment, and common server or virtualization platforms.
• Familiarity with ticketing systems, remote support tools, monitoring platforms, backup processes, patch management, asset management, and IT service...
Austinquarterhill.com
and offboarding.
• IT service management platforms such as ServiceNow, with experience establishing service levels and improving support processes.
• Networking, remote access, and endpoint protection technologies, including Cisco, Palo Alto GlobalProtect...
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