IT Service Manager Jobs in Boston
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Search Results - IT Service Manager Jobs in Boston
Accenture-Boston-
embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities. Visit us at . We are seeking an experienced Manager, Modern IT Service Management to design and engineer service management...
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Aether Aerospace-Boston-
modernization of enterprise cloud services by delivering secure, scalable, and user-focused ServiceNow solutions across IT Service Management (ITSM) and Customer Service Management (CSM).
You will also work closely with technical teams, stakeholders...
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Cooley-Boston-
for analyzing, evaluating, formulating and authenticating needs and business cases for the firm's technology initiatives and programs. This role requires deep subject-matter knowledge of technology operations and IT service management (ITSM) practices, combined...
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Bain & Company-Boston-
with practical experience supporting incident, event, and problem management processes. ITIL v3 or v4 certification is preferred.You have experience in technology operations spanning infrastructure operations, platform or cloud operations, or IT service...
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Nexthink-Boston-appcast.io-
relationships with customer C-level and senior IT leadership
Qualifications
• 5-8+ years in IT operations, IT service management, IT strategy, or related enterprise IT leadership roles
• Demonstrated expertise in IT operating models, process redesign...
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Boston University-Boston-
in requirements gathering, process analysis, and solution definition Working knowledge of IT service management practices, including service design and transition to operations Excellent written and verbal communication, including executive-level status reporting...
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Nexthink-Boston-appcast.io-
qualify sales opportunities and align to Nexthink business outcomes.
• Work with multiple customer stakeholders in different functions such as End User Computing, IT Operations and IT Service Management to illustrate use cases where Nexthink can add value...
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Deloitte-Boston-
and information technology service management (ITSM) platforms.Advising clients on responsible adoption of generative and agentic AI, including governance, data security, change management, and employee trust alongside technical configuration; identify and mitigate project...
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Hewlett Packard Enterprise-Boston-appcast.io-
of hybrid cloud operations, cloud management, observability, AIOps, automation, FinOps, data protection, disaster recovery, cyber resilience, and IT service management.
• Ability to position the HPE CloudOps portfolio as one integrated platform strategy...
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Deloitte-Boston-
Information Technology Service Management platform to manage remediation workflows, exceptions, metrics, and status reportingFamiliarity with AI and Frontier AI risk considerations, including AI-related threat vectors (e.g., prompt injection, data poisoning, model...
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Accenture-Boston-
and client requirementsRequired Qualifications:Minimum 10+ years of progressive experience in IT service management, IT operations, or technology consulting, with deep expertise in both ITIL governance and service delivery transformationMinimum 10+ years...
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