IT Service Manager Jobs in Florida
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Search Results - IT Service Manager Jobs in Florida
IT Resources-Clearwater
The position is responsible for developing support teams, establishing service standards, monitoring performance metrics, and aligning support services with business objectives.
Key Skills:
• Strong knowledge of IT service management, ticketing systems, SLA...
Randstad-Kissimmee (FL)
the IT service management ticketing system to track, document, update, and resolve end-user support requests, system issues, and workflow inquiries accurately and effectively.
Incident Escalation & Issue Resolution: Handles initial troubleshooting...
randstadusa.com -
Nalley Consulting-Doral
Computer Science, or a related field, or five (5) years of equivalent experience in IT service management. Description: * Manage global authentication support operations, ensuring efficient troubleshooting of user access issues related to IAM, security...
Randstad-Tallahassee
operational and strategic objectives. Initial efforts will focus on the implementation of Incident Management, Service Request Management, and the Employee Center, followed by continued support for additional ServiceNow capabilities, including IT Service...
randstadusa.com -
SOSi-Doral
or a related field, or
• five (5) years of equivalent experience in IT service management.
• Demonstrated experience in managing a help desk team, implementing IT support workflows, and ensuring Service Level Agreement (SLA) compliance.
• Experience with remote...
Randstad-Tallahassee
on the implementation of Incident Management, Service Request Management, and the Employee Center, followed by continued expansion of the ServiceNow platform, including IT Service Management (ITSM), Case Management, Configuration Management Database (CMDB), Common...
randstadusa.com -
OSAAVA Services-Jacksonville
Force Base Preferred Qualifications
• TS/SCI eligibility or current TS/SCI clearance
• Military service or prior DoD contractor experience
• Experience using ServiceNow, Remedy, or other IT Service Management (ITSM) platforms
• Familiarity with DISS...
Tallahassee
Lifecycle Manager
Location: Tallahassee, FL (ON:SITE)
Department: Information Technology
Reports to: Director of IT Service Management
Position Summary:
The IT Asset Lifecycle Manager is responsible for overseeing the end:to:end lifecycle of IT assets...
tiptopjob.com -
OSAAVA Services-Miami
Force Base Preferred Qualifications
• TS/SCI eligibility or current TS/SCI clearance
• Military service or prior DoD contractor experience
• Experience using ServiceNow, Remedy, or other IT Service Management (ITSM) platforms
• Familiarity with DISS...
OSAAVA Services-Tampa
Force Base Preferred Qualifications
• TS/SCI eligibility or current TS/SCI clearance
• Military service or prior DoD contractor experience
• Experience using ServiceNow, Remedy, or other IT Service Management (ITSM) platforms
• Familiarity with DISS...
Prescient Edge-Doral
The contractor shall develop and enforce Service Level Agreements (SLAs) for response times, ticket resolution, and escalation procedures. * The contractor shall coordinate help desk workflows using IT service management (ITSM) platforms such as ServiceNow...
MANTECH-Doral
Microsoft Office Suite, web browsers). Preferred Qualifications: * Bachelor's degree in information technology, computer science, or a related field.
• Experience supporting DoD programs.
• Experience in IT service management and ITIL-informed processes...
Nalley Consulting-Doral
Security Integration Report, documenting authentication measures, security compliance, and integration workflows. Required Experience: * Possess the knowledge and capability to integrate JIRA, GitLab, and other IT service management tools, ensuring seamless...
Streamline Defense, LLC-Miami
Responsibilities * Lead and manage a technical help desk team, ensuring high-quality IT support services for cloud-based and on-premises environments.
• Apply ITIL service management principles and structured troubleshooting methodologies across the support...
SOSi-Doral
in system integration.
• Knowledge and capability to integrate JIRA, GitLab, and other IT service management tools, ensuring seamless data synchronization and workflow automation.
• Proficient in API integrations, system interoperability, and secure...
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