IT Service Manager Jobs in New York
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New Yorkicims.com
community. The IT Service Management (ITSM) Manager establishes, promotes, maintains, and optimizes IT service management processes/controls (i.e. Incident/Request, Problem, Change, Knowledge, configuration management, continuous service improvement, etc...
Friedman WilliamsNew York
to work effectively with technical and non-technical stakeholders.
Preferred Qualifications:
• ServiceNow certifications such as CSA, CIS, CAD, or CTA.
• Experience supporting complex enterprise environments.
• Familiarity with IT service management best...
Black Systems LLCNew Yorkjobvertise.com
with Remedy IT Service Management System
• 6 months experience testing Kronos Workforce Central Timekeeper System that integrates with SAP
• 6 months experience working in a Public Library...
KentroNew York
personnel oversight for five (5) or more IT Customer Service Engineers (CSEs), providing mentoring, guidance, management, and oversight of daily tasks. Leveraging their IT expertise, the ideal candidate will be expected to support daily IT operations, via...
Michael PageNew Yorkmichaelpage.com
workload of IT service management
• To enhance IT management and meet management's requirements
• Manage IT contracts, monitor its implementation and maintain a consolidated database for IT contracts.
• Manage training plan and the implementation process...
Towne & LockeNew Yorkjobvertise.com
million-dollar services contracts
• Expertise in ITIL and other IT service management frameworks
• Strong technical knowledge of troubleshooting various technology issues including Servers, Workstation, Firewalls, Application Support, and Cloud services...
Trexquant InvestmentNew Yorkworkable.com
and authentication systems, ensuring high reliability and rapid resolution of access-related issues
• Manage and update tickets in the IT service management system
• Maintain assets inventory, tracking, and documentation.
• Ensure systems meet patching and security...
New Yorkicims.com
for providing personnel oversight for five (5) or more IT Customer Service Engineers (CSEs), providing mentoring, guidance, management, and oversight of daily tasks. Leveraging their IT expertise, the ideal candidate will be expected to support daily IT...
Column Technical ServicesNew Yorksmartsearchonline.com
as a technical authority with deep expertise in the ServiceNow ecosystem-Demonstrate strong hands-on experience with the ServiceNow platform, particularly Financial Services Operations (FSO) and Customer Service Management (CSM), including application...
New Yorkicims.com
in Information Technology, Business, or a related field
Required Experience:
5+ years of experience in IT Service Management with a strong focus on Continual Service Improvement (CSI) or equivalent improvement/program management roles. Demonstrated success leading service...
Seven Seven SoftwaresNew Yorksmartsearchonline.com
Key Responsibilities: Serve as a liaison between key Business stakeholders, regional IT Service Management and client's IT groups to manage and communicate any technology projects that will impact the production environment.Coordinate and manage...
New Yorkicims.com
with the strategic business and clinical goals of the Health Center. Skill in managing security information and event management (SIEM) and IT service management systems. Demonstrates a high level of accuracy, sound judgment, and swift decision-making, even under...
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