Human Resources Manager

Overview:

Canyon Ranch has been redefining wellness travel and transformative hospitality for more than 45 years. As the global leader in destination wellness, Canyon Ranch inspires lifelong well-being through world-class experts, personalized guidance, and immersive experiences that help guests live healthier, more fulfilling lives.

Now, we are entering an exciting new chapter with the opening of Canyon Ranch Austin in October 2026 -- our newest wellness destination nestled in the Texas Hill Country. Designed to connect guests with nature, adventure, restoration, and personal growth, Austin will build upon the legacy established in Tucson, Lenox, and Las Vegas while creating new opportunities for exceptional talent to shape the future of wellness hospitality.

Recognized among the most outstanding hotels in the world by the Michelin Guide 2025, Canyon Ranch offers more than a career -- it offers the opportunity to make a meaningful impact on the lives of others every day.

The principal outcomes of this role are to grow the organization by identifying, recruiting, developing, and retaining talent. The role works collaboratively with HRDs and additional HR and business colleagues.

Responsibilities:

• Support the tracking, succession planning, and measurement of key talent management and retention initiatives across field operations
• Partner with business leaders to provide guidance on performance management, including performance assessments, improvement plans, and development strategies
• Design and facilitate individual and group training programs to develop and retain high-potential leaders
• Strengthen the talent pipeline through workforce planning and career development initiatives

• Advise field leadership on complex employee relations matters, ensuring fair and consistent resolution
• Conduct thorough, timely investigations and provide actionable recommendations
• Monitor and audit compliance with HR policies and employment laws (federal, state, and local)
• Deliver training on legal, safety, and compliance topics
• Collaborate with legal counsel and HR leadership to respond to agency inquiries (EEOC, DOL, etc.)

• Partner with recruiters and hiring managers to support full-cycle recruitment and onboarding efforts
• Participate in interviews and candidate evaluation to ensure high-quality hiring decisions
• Coordinate closely with business leaders and HR teams to ensure a seamless transition of qualified candidates
• Guide leaders through workforce planning and requisition processes

• Lead and support key HR initiatives, including performance management cycles, employee engagement surveys, and merit planning processes
• Ensure timely execution and continuous improvement of HR programs for assigned client groups

Qualifications:

• Prior knowledge of position/industry with 3-5 years previous experience in same or related field/
• Must have a Bachelor's degree or equivalent experience
• Valid driver's license with acceptable driving history

• Use of services and facilities including the spa, fitness classes, lectures, and overnight stays at all Canyon Ranch locations nationwide.
• Generous health plan including Health, Dental and Vision after 30 days of employment
• 25 Days of time off including personal, sick and and holiday time off
• Supplemental Health care options including Accidental, Critical Illness and Hospital care
• Employer-paid life insurance and Employee Assistance Program
• Paid Maternity leave

COMPENSATION

The wage range for this role may take into account factors for compensation decisions including but not limited to skill sets; experience and training; licensure or certifications; and other business and organizational needs.

LOCATION

This position is based onsite at our new CR Austin Resort, located in the Hill Country area of Spicewood, TX.