Operations Analyst
Position Summary:
The Operations Analyst will support the President of Inspection & Mitigation (I&M) by driving day-to-day strategic and operational priorities across the business. This role combines analytical support, process improvement, and cross-functional coordination to enhance performance, efficiency, and decision-making.
Responsibilities:
Strategic & Operational Support- Support the President of I&M in executing strategic initiatives and operational priorities
- Assist in tracking business performance and identifying areas of opportunity
- Conduct research and analysis to support planning, problem-solving, and key business initiatives
- Build, maintain, and update Excel reports, dashboards, trackers, and basic financial/operational models
- Analyze data to generate insights and support decision-making
- Develop and track key performance indicators (KPIs)
- Identify, analyze, and implement process improvement initiatives (e.g., Lean, Six Sigma methodologies)
- Diagram and evaluate current workflows to identify inefficiencies
- Recommend and support implementation of more efficient ways of working
- Coordinate with cross-functional teams to gather information and track deliverables
- Support execution of operational and strategic projects
- Organize, lead, and facilitate project meetings and working sessions
- Develop metrics for process measurement and continuous improvement
- Collect and analyze data to identify root causes of operational issues
- Measure performance against defined standards and align improvements to performance gaps
- Perform cost-benefit analyses to evaluate improvement initiatives
- Research and benchmark industry best practices
- Provide recommendations on process re-engineering techniques
- Support training and communication related to process improvements and performance metrics
Other work duties as assigned.
Requirements:
KNOWLEDGE, SKILLS & ABILITIES:
- Strong analytical and problem-solving skills
- Advanced proficiency in Microsoft Excel (pivot tables, formulas, basic modeling)
- Familiarity with Lean, Six Sigma, or continuous improvement methodologies
- Strong organizational and project coordination skills
- Excellent communication and presentation abilities
- Ability to work cross-functionally and manage multiple priorities
EDUCATION:
- Bachelor’s degree in Business, Operations, Engineering, Finance, or related field
- 2–5 years of experience in operations analysis, business analysis, or process improvement
- Experience supporting senior leadership preferred
Benefits:
- Competitive Salary
- Medical, dental, and supplemental insurance
- 401K Plan
- Paid Holidays
- Paid Time Off
Working Conditions:
- Primarily office-based with extended periods of sitting and computer use
- Frequent travel required (approximately 30–50%) for client meetings, site visits, and industry events
- Ability to present to large and small groups in various settings
- Occasional field visits to client sites, including industrial environments, requiring standard PPE
PHYSICAL JOB REQUIREMENTS & DEMANDS:
- Primarily office-based with extended periods of sitting and computer use
- Ability to sit for prolong periods of time.
- Ability to work on a computer for prolonged periods of time.
Company Overview:
Acuren is a trusted, single source provider of technology-enabled asset protection solutions used to evaluate the structural integrity of critical energy, industrial and public infrastructures. Committed to delivering a Higher Level of Reliability, Acuren provides an unrivaled spectrum of capabilities including inspection, traditional and advanced NDE/NDT, failure analysis, rope access, materials engineering, field engineering, reliability engineering, drones, robotics, V-Deck and condition-based monitoring services.
Our work is critical to the integrity and safety of industrial firms, including petroleum refinery, pipeline, power generation, pulp & paper, mining, pharmaceutical, aerospace and automotive industries. Acuren employs over 4,000 dedicated professionals supporting the mechanical integrity and inspection programs of the world’s largest industrial segments.
Acuren is a market leader. Our formula for success is straightforward: be capable locally, with certified and well-equipped personnel supported by trained, experienced leaders. Continuing to build on a strong heritage of safety, quality and professionalism, Acuren strives to maintain incident free work environments, pursues advanced technical developments, and supports reliability programs that are valued by clients and employees.