ServiceNow Developer (Journeyman) – Now Hiring!! with Security Clearance
SOFTACT Miami
JOB TITLE: ServiceNow Developer (SOCOM)
Reports to: Lead Developer JOB DESCRIPTION: The ServiceNow Developer is responsible for designing, developing, and implementing technical solutions on the ServiceNow platform. This role requires expertise in ServiceNow development, configuration, and administration, with a focus on delivering robust applications and maintaining system performance. The ideal candidate will demonstrate strong problem-solving skills, project management abilities, mentorship to other junior developers, and a commitment to excellence in service delivery. Primary Responsibilities:
Reports to: Lead Developer JOB DESCRIPTION: The ServiceNow Developer is responsible for designing, developing, and implementing technical solutions on the ServiceNow platform. This role requires expertise in ServiceNow development, configuration, and administration, with a focus on delivering robust applications and maintaining system performance. The ideal candidate will demonstrate strong problem-solving skills, project management abilities, mentorship to other junior developers, and a commitment to excellence in service delivery. Primary Responsibilities:
- Design, develop, and implement technical solutions on the ServiceNow platform.
- Lead and execute configuration, customization, and maintenance tasks.
- Collaborate with stakeholders to gather and analyze requirements, propose solutions, and ensure alignment with business objectives.
- Develop and maintain integrations with third-party systems and applications.
- Design and implement ServiceNow workflows, forms, reports, and dashboards.
- Conduct system testing and performance tuning to maintain optimal system performance.
- Provide technical leadership and mentorship to junior developers.
- Ensure compliance with best practices, standards, and security measures.
- Participate in periodic travel as required. Qualifications and Education
- Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent practical experience
- 2+ years of experience in ServiceNow development, configuration, and administration
- Proven ability to manage multiple projects concurrently, prioritize tasks, and meet deadlines
- Experience with IT Service Management (ITSM), Customer Service Management (CSM), Field Service Management (FSM), Service Catalog, and other ServiceNow modules
- Strong analytical and problem-solving skills, with the ability to effectively communicate technical concepts to non-technical stakeholders
- Excellent written and verbal communication skills, with the ability to collaborate effectively across teams and levels of the organization
- Experience integrating ServiceNow with other platforms
- ServiceNow Certified System Administrator (CSA)
- Proficiency in Microsoft Office Suite Preferred Qualifications
- ServiceNow Certified Application Developer (CAD)
- Experience with ServiceNow scripting (JavaScript, Glide API, Business Rules, UI Actions)
- Experience with ServiceNow Orchestration and Integration Hub
- Knowledge of ITIL framework principles and practices Clearance
- None required; Secret Clearance preferred.
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