Abilene Produce - Perishables Rep - Part time

Job Summary: As a Perishable Representative, you are responsible for providing a well-stocked and well-maintained department while providing superior customer service. You will prepare, package, and merchandise fresh product on a daily basis, while maintaining all department and food safety / sanitation standards.

Key Responsibilities & Essential Functions:

• Customer Service:
• Provides superior customer service
• Takes orders from customers by telephone or in person
• Answers customer questions regarding products and assists them with selections
• Food Service:
• Prepares, packages, and merchandises fresh product
• Slices, packages, labels, and rotates products
• Scans in items on Telxon for production
• Assists in technical areas as needed
• Sales:
• Merchandises product effectively
• Uses suggestive selling techniques to meet customer needs and build department sales
• Makes regular announcements related to freshly-produced items, and to increase sales
• Food Safety / Sanitation:
• Cleans and sanitizes display cases; properly operates / maintains equipment
• Complies with H-E-B food safety and sanitation standards
• Complies with departmental SOPs and store operating procedures
• Additional Department-Specific Responsibilities:

Aguas:

• Peels, cuts, and chops fresh fruits and vegetables
• Prepares fresh specialty drinks and food products specific to the Aguas department
• Floral:
• Designs floral arrangements; provides a variety of fresh, quality products
• Designs and executes merchandising programs
• Tracks seasonal record when appropriate
• Market:
• Cuts, trims, and prepares meat for service meat counter and self-service counter
• Ensures proper product rotation and storage
• Maintains coolers and freezers
• Weighs, prices, and packages selections
• Operates power meat prep and process equipment
• Produce:
• Stocks and rotates product to ensure freshness
• Assists floral department when needed
• Communicates product knowledge to customers by explaining and providing samples
• Cuts, wraps, and prices produce to be placed on sales floor
• Maintains signing program
• Seafood:
• Knowledgeable about various fish and shellfish
• Weighs, prices, and packages selections
• Maintains coolers and freezers

Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Qualifications & Key Requirements:

Work Experience:

• Customer service and communication skills - Required
• Computer systems knowledge (Telxon, ACR, label machine) - Required
• Strong customer service skills - Required
• Communication and interpersonal skills - Required
• Reading and writing skills - Required
• Planning and organizing skills - Required

• HS Diploma or GED (or equivalent) - Required

• Completion of Company Orientation and Safety Training - Required

• Function in a fast-paced, retail environment
• Work with Customers, staying attentive to their needs
• Perform the following, based on your Department
• Market:
• Constantly* reach at waist
• Frequently stand, walk, pivot, push / pull arms, grasp, cervical flexion
• Frequently be exposed to wet, cold conditions
• Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements
• Occasionally be exposed to hot conditions, ambient temperatures, loud noise
• Demonstrate the ability to lift 90 lbs, and manage in excess of 90 lbs**
• Seafood:
• Constantly* reach at waist
• Frequently stand, walk, pivot, push / pull with arms, grasp
• Frequently be exposed to wet, cold conditions
• Occasionally reach overhead, reach at shoulder, knees, and at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements, cervical flexion
• Occasionally be exposed to hot conditions, ambient temperatures, loud noise
• Demonstrate the ability to lift 50 lbs, and manage in excess of 50 lbs**
• While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5
• 5.5 hours per 8-hour day; Occasionally: 0
• 2.5 hours per 8-hour day
• It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Last revised: 5/1/2014