Systems Engineer II (O365 Administrator)
NavitasPartners Philadelphia
Systems Engineer II (O365 Administrator)
Location: Philadelphia, PAJob Type: Long-Term Contract
Work Setting: Onsite
Position Overview
We are hiring a Systems Engineer II (O365 Administrator) for a long-term contract opportunity supporting a large-scale airport technology environment. This role is responsible for administering and supporting Microsoft 365 services, including Exchange Online, SharePoint, OneDrive, Teams, and Azure AD integrations.The ideal candidate will provide Tier 1/2/3 support, manage tenant configurations, monitor service health, and support identity, security, and collaboration tools across the enterprise.
Responsibilities- Administer Microsoft 365 services, including Exchange Online, SharePoint Online, OneDrive, Teams, and related collaboration platforms.
- Manage user accounts, licensing, mail flow, distribution groups, security groups, and identity synchronization.
- Configure and maintain Microsoft 365 security features, including Multi-Factor Authentication (MFA), Conditional Access, and Data Loss Prevention (DLP).
- Monitor tenant health, troubleshoot service issues, and provide Tier 1/2/3 support for Microsoft 365-related incidents.
- Manage Teams policies, channels, meeting configurations, telephony integrations, and collaboration governance.
- Support SharePoint Online administration, site permissions, document management, and content organization.
- Assist with Azure AD administration, application integrations, and identity lifecycle management.
- Implement configuration changes based on security, compliance, and operational best practices.
- Maintain documentation for Microsoft 365 configurations, policies, procedures, and inventory records.
- Support migrations, upgrades, and rollout of new Microsoft 365 features and services.
- Perform other related duties as assigned.
- 3–5 years of experience administering Microsoft 365 or enterprise Microsoft environments.
- Strong knowledge of Exchange Online, Azure AD, Microsoft Teams, OneDrive, and SharePoint Online.
- Experience with Microsoft identity services, MFA, Conditional Access, and security configurations.
- Proficiency with PowerShell for administration, automation, and reporting.
- Experience troubleshooting mail flow issues, identity synchronization problems, Teams-related issues, and SharePoint service disruptions.
- Experience managing user accounts, licensing, permissions, and collaboration settings.
- Strong documentation, communication, and troubleshooting skills.
- Certifications such as MS-900, MS-700, MS-102, Azure Administrator, or related Microsoft certifications are preferred.
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