Customer Service Representative
1 Resource Group Houston Full-time
Position Overview
We are seeking a dependable and detail-oriented Customer Service Representative to join our team at a growing industrial wire products company in Hobby area. This role is critical in supporting the sales team by ensuring excellent service, accurate order processing, and timely communication with customers.The ideal candidate thrives in a fast-paced environment, can manage multiple priorities, and is committed to delivering a high level of customer satisfaction.
Key Responsibilities- Serve as a primary point of contact for customer inquiries via phone and email
- Support the sales team with order entry, tracking, and follow-up
- Process customer orders accurately and efficiently in internal systems
- Provide product information, pricing, and availability to customers
- Coordinate with production, shipping, and sales teams to ensure timely fulfillment
- Resolve customer issues and escalate when necessary
- Maintain accurate customer records and documentation
- Assist with administrative tasks and reporting as needed
Requirements
Qualifications- 1–3 years of customer service experience, preferably in a manufacturing or industrial environment
- Strong communication and problem-solving skills
- Ability to work effectively in a fast-paced, team-oriented setting
- Proficiency in Microsoft Word and Outlook; basic Excel skills preferred
- High attention to detail and strong organizational skills
- Ability to multitask and prioritize workload
- - Work Environment
- In-office role located near the Hobby Airport area in Houston
- Fast-paced, collaborative environment supporting an active sales team
Benefits
Compensation & Benefits- Competitive hourly pay: $21.00/hr (flexible up to $23.00/hr based on experience)
- Full-time position with benefits package (health, dental, vision, PTO, etc.)
- Stable, team-oriented work environment
ConfidentialMissouri City (TX), 8 mi from Houston
Customer Service Representative – Community Events
We are seeking Customer Service Representatives to assist with community events and public-facing outreach efforts.
This role combines customer interaction with event support in a team environment...
AdeccoHouston
Adecco is seeking Customer Service Representatives for immediate openings with a local client in Houston, TX. Weekly pay starting at $15.00 per hour and competitive benefits with options such as medical, dental, vision, and 401(k).
Apply now...
Sight Sea Travel CompanyHouston
Customer Service Representative
We are seeking a detail-oriented and client-focused professional to design and coordinate personalized trip experiences for individuals, families, and groups. This role is centered on delivering seamless planning...