Kent Island Resort | F&B Supervisor

We hire, reward, and praise our team members based on these characteristics, so it is essential that you share these core values in order to be a part of our wonderful team.

Perks for being a Renault team member:

• Free Golf
• Benefits for Full-time team members
• Discounted merchandise and dining
• Exciting work culture
• More perks coming soon

Responsibilities:

• Supervise daily food and beverage operations to ensure smooth service delivery and guest satisfaction
• Lead, train, and schedule F&B staff, including servers, bartenders, and support personnel
• Enforce company standards for food quality, presentation, service, hygiene, and safety
• Monitor guest experience and proactively resolve customer complaints or service issues
• Ensure compliance with health, safety, sanitation, and food handling regulations
• Conduct pre-shift briefings to communicate service goals, promotions, and operational updates
• Oversee cash handling procedures, POS system accuracy, and end-of-shift reconciliations
• Monitor inventory levels; coordinate ordering, receiving, and stock rotation to minimize waste
• Support cost control initiatives by managing labor, food costs, and beverage costs
• Collaborate with kitchen and management teams to ensure timely and accurate food service
• Evaluate employee performance and support onboarding, training, and coaching initiatives
• Assist with menu implementation, promotions, and special events execution
• Maintain clean, organized, and safe front-of-house and service areas
• Prepare operational reports, incident logs, and performance summaries as required
• Ensure adherence to company policies, licensing requirements, and local regulations

Job Qualifications:

• High school diploma or equivalent required; associate’s or bachelor’s degree in Hospitality Management or related field preferred
• 2–4 years of experience in food and beverage operations, restaurant supervision, or hospitality services
• Previous supervisory or team leadership experience in a fast‑paced service environment
• Strong knowledge of food service operations, service standards, and customer experience best practices
• Familiarity with health, safety, sanitation, and food handling regulations (e.g., local health codes, ServSafe)
• Ability to train, motivate, and manage diverse teams effectively
• Proficiency with POS systems, cash handling procedures, and basic reporting tools
• Experience with inventory management, ordering, and cost control processes
• Strong customer service skills with the ability to handle complaints professionally and efficiently
• Excellent communication, interpersonal, and problem‑solving skills
• Ability to work flexible schedules, including nights, weekends, and holidays
• Strong organizational skills with attention to detail
• Ability to stand for extended periods and perform physical tasks as required by the role
• Basic computer skills (scheduling software, email, spreadsheets)
• Alcohol service certification (TIPS or equivalent) preferred, where applicable

Disclaimer

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Kent Island Resort is an Equal Opportunity Employer. In Compliance with the American with Disabilities Act, Renault may provide reasonable accommodation to qualified individuals and encourage both prospective and current employees to discuss potential accommodation with the employer.