Alaska Field Technicians

apartmentMedasource placeVancouver calendar_month 

We are seeking Field Technicians to support on-site IT initiatives across multiple locations. This role is ideal for individuals with hands-on technical experience who enjoy working in dynamic environments and providing direct support to end users.

Field Technicians will assist with a variety of IT projects and support tasks, which may include device deployments, workstation setups, and general technical troubleshooting.

Key Responsibilities
  • Assist with setup, deployment, and replacement of desktop and laptop devices
  • Support workstation installations, upgrades, and relocations
  • Help configure and install peripherals such as monitors, docking stations, and accessories
  • Provide basic troubleshooting for hardware, software, and connectivity issues
  • Support end users during on-site IT initiatives and deployments
  • Assist with inventory tracking, asset management, and equipment staging
  • Follow documented processes and work collaboratively with team members and site leads
Required Qualifications
  • Basic experience with IT support, hardware deployment, or technical troubleshooting
  • Strong communication and customer service skills
  • Ability to follow instructions and work in a team-oriented environment
  • Comfortable working on-site in a hands-on role
  • Willingness to travel as needed
Preferred Qualifications
  • Experience with device imaging or deployment tools
  • Exposure to large-scale IT rollouts or refresh projects
  • Familiarity with basic networking concepts (connectivity, cabling, etc.)
  • Experience supporting end users in a professional environment
Additional Details
  • This is an on-site role supporting multiple locations
  • Travel may be required depending on project needs
  • Work will be performed in a fast-paced, project-based environment
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