Service Manager - Executive Role - MEP Firm

About Our Client

This position is with a medium-sized mechanical contractor established almost 10 years ago and has grown exponentially over the last few years. They specialize in Mechanical and HVAC projects throughout commercial, academic, life science, healthcare, and hospitality.

• Supervise, mentor, and support a team of 20 HVAC service technicians
• Lead the team to schedule and prioritize service calls to maximize efficiency and response times
• Ensure high-quality workmanship and adherence to safety standards
• Handle escalated customer concerns and maintain strong client relationships
• Monitor key performance metrics (KPIs) and implement improvements
• Manage inventory, tools, and service vehicles
• Collaborate with sales and installation teams for seamless operations

MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

• 5+ years of experience in HVAC service, with at least 2 years in a leadership role
• Strong knowledge of commercial HVAC systems
• Proven leadership, communication, and organizational skills
• Ability to manage multiple priorities in a fast-paced environment

• Competitive salary - I'll send at whatever
• Performance-based bonuses
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Company vehicle or vehicle allowance

This is an excellent opportunity for a motivated Service Manager to advance their career in Somerville. Qualified candidates are encouraged to apply today!