Medical Assistant

Overview:

About WakeMed:

At WakeMed, we live the WakeWay to Excellence—putting people first, delivering safe, high-quality care, and fostering a culture of respect and teamwork. MyCare 365 is our commitment to accessible, compassionate care in the outpatient setting, and we’re looking for Medical Assistants who share that mission.

Position Summary:

As a Medical Assistant at MyCare 365, you’ll be a vital part of our care team, working side-by-side with providers and other healthcare professionals to deliver exceptional care to our ambulatory patients. You’ll provide direct patient care in a fast-paced office setting, supporting clinical workflows and ensuring every patient feels seen, heard, and cared for.

What You’ll Do:

• Assist with patient intake, vital signs, and documentation in the electronic health record (EHR)
• Support providers with procedures, exams, and follow-up care
• Coordinate referrals, lab orders, and patient education
• Maintain a clean, safe, and organized clinical environment
• Positions imaging equipment and adjusts controls to set exposure time and distance, according to specification of examination
• Collaborate across departments to ensure smooth patient flow and continuity of care

WakeWay to Excellence – How You Show Up

As part of WakeMed, you’ll embody our core behaviors:

• Respect for People: Compassion, empathy, dignity, and appreciation for every individual.
• Teamwork: Collaboration, pride in your work, and support for your teammates.
• Commitment & Accountability: Safety first, integrity always, and striving for excellence.
• Communication: Clear, courteous, active listening that puts patients first.
• WakeWay 2 Excellence: Reducing waste, improving workflows, and supporting

What We’re Looking For:

• Current certification (CMA, RMA, or equivalent) preferred
• Strong communication and teamwork skills
• Experience in an ambulatory or outpatient setting is a plus
• Commitment to WakeMed’s values of respect, integrity, and excellence

• A culture that puts people first—patients and team members alike
• Opportunities for growth and development
• Competitive benefits and wellness programs
• A mission-driven organization making a real impact in our community

We invest in YOU — your growth, your well-being, and your future.

Perks & Benefits:

• Free parking at all campuses
• Health, dental & vision coverage
• 6 free mental health sessions through Lyra
• MetLife pet insurance
• 403(b) retirement plan with employer match
• Paid Days Off (PDO) for vacation, sick time & holidays
• Tuition & specialty certification reimbursement
• WakeWell Rewards & wellness programs
• WakeMed Gives – employee assistance & education support
• Childcare partnerships with KinderCare & Bright Horizons
• Endless professional development opportunities

Department Description:

For more information, visit www.wakemed.org.

EOE

Licensure: Not Applicable

Education: High School Diploma or Equivalent Required

Experience: 1 Year Clinical

• Medical Assistant Required
• Or Required
• Completion of an approved Medical Assistant Program