Electronic Security Operations Superintendent

Overview:

Together, We Enhance Innovation and Growth

We excel in design, project management, commissioning, and enterprise technology integrations.

i2G’s mission is to provide the products and services that meet our customers’ needs to give them a vital advantage in today’s market, helping to protect what matters most.

The Operations Superintendent provides multi-site operational oversight, execution enablement, and escalation management across multiple active projects. This role ensures that site teams are properly resourced, aligned to priorities, and operating within safety, quality, and governance standards.

The Superintendent does not directly manage daily field execution. Instead, the role acts as a critical support layer between Site Leads and Field Operations Management, ensuring consistent performance, removing barriers to execution, and maintaining operational stability across projects.

Responsibilities:

1. Multi-Site Operational Oversight

• Maintain visibility into execution status across multiple active job sites
• Monitor progress, risks, and readiness indicators across projects
• Identify trends impacting productivity, safety, and quality
• Ensure issues are surfaced early and escalated appropriately

1. Site Leadership Support & Enablement

• Serve as the primary support resource for Site Leads
• Ensure alignment on priorities, standards, and escalation protocols
• Assist in resolving constraints beyond site-level authority
• Reinforce accountability without assuming execution ownership

1. Field Readiness & Coordination (Oversight)

• Support resolution of access, logistics, and work-zone challenges
• Coordinate with general contractors and trades when issues exceed site authority
• Identify and escalate readiness gaps across projects
• Prevent systemic issues from impacting multiple sites

1. Safety Oversight

• Ensure consistent enforcement of safety standards across all sites
• Monitor for unsafe trends and intervene when necessary
• Escalate safety risks and incidents promptly
• Promote a culture of proactive safety leadership

1. Cross-Functional Collaboration

• Partner with Project Managers to provide field insights impacting schedule and scope
• Support validation of sequencing and execution feasibility
• Coordinate with Construction Management on technical assessments
• Assist commissioning readiness in coordination with integration teams

1. Blocker Identification & Escalation

• Identify and resolve issues beyond Site Lead authority when possible
• Escalate:
• Staffing issues to Field Operations Management
• Technical concerns to Construction/Engineering teams
• Schedule or scope risks to Project Managers
• Track recurring issues through resolution

Qualifications:

• Strong operational leadership across multiple concurrent projects
• Excellent problem-solving and escalation management skills
• Deep understanding of field operations and construction environments
• Ability to influence without direct authority
• Strong communication and cross-functional coordination skills
• Safety leadership and risk identification expertise

Other Eligibility Requirements:

• Experience in data centers, enterprise environments, healthcare, or education projects
• Background in construction, field operations, or technical project environments
• Experience managing or supporting multiple job sites simultaneously

Physical & Mental Requirements:

• Lift and carry up to 75 pounds
• Climb stairs and ladders while carrying weight
• Use color vision to distinguish colored wires, signals, other lighting devices
• Use and manipulate hand tools, small power tools, communication and diagnostic devices

Work Environment:

• Open floor plans with ambient noise and activity consistent with office or call center work
• Active constructive sites often without HVAC
• Confined spaces (closets, basements, etc.)
• The employee may be exposed to moving mechanical parts, tools and vehicles

Company Overview:

This Senior Technician position is for i2G Systems. Learn more about i2G: https://www.i2gsystems.com/careers.html

"Kastle Systems Makes Strategic Investment in i2G Systems, Strengthening Leadership in Serving High-Security Industries and High-Value, Large Scale Facilities" Read More About the Partnership Here:

https://www.kastle.com/kastle-systems-makes-strategic-investment-in-i2g-systems-strengthening-leadership-in-serving-high-security-industries-and-high-value-large-scale-facilities/