General Manager of Transportation
General Manager of Transportation
Lead Transportation Excellence with zTrip in Cincinnati, OH
zTrip, one of North America's largest transportation providers, is seeking a dynamic and experienced General Manager of Transportation to lead our Cincinnati market. This key leadership position is responsible for overseeing daily operations, driving performance, managing teams, and ensuring exceptional service delivery while supporting continued growth and operational success.
If you're a strategic leader who thrives in a fast-paced environment and enjoys building high-performing teams, we want to hear from you.
What We Offer as a General Manager of Transportation:
- Comprehensive medical, dental, vision, and life insurance
- Unlimited Paid Time Off (PTO)
- 401(k) with company match up to 3%
- Paid holidays
- Professional growth and advancement opportunities
- Leadership role with significant impact on market success
- Opportunity to help shape the future of transportation in Cincinnati
Key Responsibilities of a General Manager of Transportation:
Operational Leadership- Oversee all day-to-day transportation operations to ensure efficient, reliable, and customer-focused service
- Develop and execute operational strategies that improve productivity, performance, and profitability
- Monitor service levels and implement continuous improvement initiatives
- Ensure effective utilization of fleet assets, drivers, and operational resources
- Drive operational excellence across all departments
- Lead, mentor, and develop supervisors, dispatchers, drivers, and support staff
- Promote a culture of accountability, teamwork, safety, and exceptional customer service
- Support recruiting, onboarding, training, and employee retention efforts
- Establish clear performance expectations and hold teams accountable to operational goals
- Build a positive workplace culture focused on engagement and success
- Analyze key performance indicators (KPIs) and operational metrics
- Identify opportunities to improve service quality, efficiency, and customer satisfaction
- Address operational issues proactively and implement effective solutions
- Collaborate with executive leadership to achieve market objectives and growth targets
- Ensure compliance with all company policies, procedures, and transportation regulations
- Champion a culture of safety throughout the organization
- Maintain operational standards that support safe, reliable, and consistent service delivery
- Conduct regular reviews to ensure adherence to safety and compliance requirements
- Oversee budget performance, expense management, and cost-control initiatives
- Identify opportunities to improve profitability and operational efficiency
- Partner with senior leadership on market growth strategies and business development efforts
- Support long-term planning, operational scalability, and expansion initiatives
What We're Looking for in a General Manager of Transportation:
- 5+ years of leadership experience in transportation, logistics, operations, or a related industry
- Proven experience managing large teams and complex daily operations
- Strong leadership, communication, and decision-making skills
- Experience with operational performance metrics, budgeting, and strategic planning
- Ability to solve problems and make informed decisions in a fast-paced environment
- Results-driven mindset with a focus on safety, efficiency, and customer satisfaction
- Exceptional organizational and time-management abilities
- Experience leading multi-functional teams and driving continuous improvement initiatives
- Join one of North America's leading transportation networks
- Make a direct impact on business performance and customer experience
- Lead a dedicated team committed to serving the Cincinnati community
- Work alongside experienced transportation and operations professionals
- Enjoy long-term career growth opportunities with a rapidly expanding organization
- Play a key role in shaping the future of transportation services
Apply Today
If you're an accomplished operations leader with a passion for developing teams, improving performance, and delivering exceptional results, apply today to become General Manager of Transportation with zTrip and help drive our Cincinnati market to the next level.