Product Development Operations Manager

CALPAK is a Los Angeles-based travel lifestyle brand designing bags and luggage that are functional, iconic, and built to move. With a product line spanning handbags, small leather goods, luggage, and accessories, we hold our product to a high standard from concept through launch.

This position works closely with the Director of Product Development and Product Development Manager, with a clear mandate to escalate proactively and keep every program on track.

Requirements

Key Responsibilities:

• Build and maintain Bills of Materials (BOMs), ensuring accuracy, completeness, and timely updates across all product categories
• Execute BOM revisions, version control, and change management throughout the product development lifecycle
• Maintain product data integrity and consistency across PLM and internal systems, ensuring alignment across cross-functional teams
• Monitor data discrepancies, workflow exceptions, and system gaps, proactively resolving issues and escalating risks as needed
• Ensure adherence to product data standards, naming conventions, classification structures, and system governance protocols
• Support PLM data accuracy, process discipline, and ongoing system optimization initiatives

• Coordinate licensor portal submissions, uploads, approvals, and status tracking
• Track approval milestones and revision cycles
• Maintain licensed product documentation and requirements
• Communicate delays, bottlenecks, and approval risks

• Manage packaging development workflows, coordinating submissions, approvals, revisions, and execution across internal teams and external partners
• Define, track, and enforce retailer, channel, and program-specific packaging requirements to ensure full compliance and consistency
• Maintain packaging standards, specifications, documentation, and version control across all product categories
• Monitor packaging milestone adherence and proactively escalate risks, delays, or compliance issues impacting product launch readiness

• Track and manage product testing requirements, ensuring timely communication of testing protocols, GCC documentation requirements, and compliance standards to Production and vendor partners
• Coordinate testing submissions, compliance documentation follow-up, and record maintenance across all product categories
• Maintain testing and compliance records, ensuring documentation is complete, accurate, and audit-ready within internal systems
• Monitor testing timelines and documentation status, proactively identifying risks and escalating missing approvals, failed submissions, or compliance gaps

• Maintain PLM data accuracy, completeness, and system integrity across all active product development workflows
• Monitor development calendar milestones and due dates across all active programs, ensuring cross-functional adherence to established timelines
• Track milestone status, proactively identifying delays, bottlenecks, and workflow exceptions that may impact launch readiness
• Support execution and enforcement of established product development processes
• Support ongoing PLM process optimization, workflow discipline, and system adoption initiatives
• Provide any additional support as needed.

Requirements:

• 5–8+ years of experience in Product Development, Product Operations, Production Coordination, or Product Lifecycle Management within accessories, handbags, luggage, travel goods, or consumer products
• Strong working knowledge of product development workflows, milestone calendars, commercialization timelines, and stage-gate processes
• Experience building, maintaining, and managing Bills of Materials (BOMs), product specifications, and product data across multiple categories
• Proven experience supporting product data accuracy and workflow execution within PLM, ERP, or other product lifecycle management systems
• Experience coordinating packaging development, documentation workflows, and retailer or channel-specific packaging requirements
• Familiarity with licensed product approval workflows, licensor portal submissions, revision cycles, and approval milestone tracking preferred
• Working knowledge of product testing, compliance documentation, GCC requirements, and third-party testing coordination preferred
• Strong project management and organizational skills, with the ability to manage multiple concurrent deadlines across cross-functional teams
• Demonstrated ability to identify operational risks, monitor development timelines, and escalate issues proactively
• Exceptional attention to detail with strong process discipline and documentation management capabilities
• Strong cross-functional communication skills with experience partnering across Product Development, Design, Production, Sourcing, and external vendors

Benefits

Why CALPAK: Benefits & Perks:

• Annual bonus plan
• Medical, Dental & Vision insurance
• 401K w/ company matching
• Life insurance & Disability coverage
• Accrued paid time off & floating holidays
• Monthly wellness credits
• Dog friendly office
• Employee discount
• Benefits and incentive compensation may be subject to other requirements and conditions