Front Desk Agent | Part Time | 3 pm to 11 pm
AHM & 6PM Applicant Tracking New Buffalo
Be the Face of Our Hotel!
Do you love connecting with guests, solving problems, and creating memorable experiences? As a Front Desk & Treat Shop Associate, you’ll be the first point of contact for our guests, helping them feel welcomed and cared for while supporting hotel operations.If you thrive in a fast-paced environment and enjoy providing top-notch service, this role is for you!
Why You’ll Love It- Make a direct impact on guest satisfaction every day
- Work in a dynamic, team-oriented environment
- Competitive pay, flexible schedules, and opportunities to grow in hospitality
- Hands-on role with opportunities to assist in multiple areas, from guest services to Treat Shop operations
- Greet guests warmly, build personal connections, and anticipate their needs
- Manage guest check-in/out, reconcile accounts, and handle cash or card transactions
- Promote brand loyalty program and follow brand hospitality sales standards
- Staff and maintain the market area, ensuring stock is organized and shelves are tidy
- Record guest requests, special needs, early arrivals/late departures, and communicate issues
- Conduct property walk-arounds, report safety/security issues, and pick up trash or items needing attention
- Assist with maintenance requests and coordinate with on-property maintenance as needed
- Complete all required training and compliance tasks, including CPR and TIPS certification
- Maintain a clean, organized front desk, dry storage, and adjacent areas
- Support smooth communication between all hotel departments
- Guest-focused, friendly, and professional
- Reliable with flexible availability, including evenings, weekends, and holidays
- Skilled in basic computer use (MS Edge, Word, Excel, email, printers/scanners)
- Strong communicator and problem solver
- Physically able to stand for long periods and perform light lifting as needed
Mishawaka, 32 mi from New Buffalo (MI)
Overview:
Opportunity: Guest Service Agent
Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.
Your Growth Path
Front Desk Supervisor or Sales Coordinator – Front Office...
RandstadChicago, 45 mi from New Buffalo (MI)
Front Desk Reception: Serve as the first point of contact for our office. Greet and assist visitors (typically 15–20 client visits per week) in a friendly and professional manner.
• Phone Management: Answer and direct incoming calls efficiently using our...
Merrillville, 37 mi from New Buffalo (MI)
Overview:
Opportunity: Guest Service Agent
Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.
Your Growth Path
Front Desk Supervisor or Sales Coordinator – Front Office...