Sales Associate - Luxury Watches
LV Luxury Jewelers Las Vegas Full-time
Job Summary
Horologio is a premier multi-brand luxury watch boutique representing over 15 prestigious Swiss watchmakers. We are seeking a high-performing Sales Associate with a passion for fine timepieces, luxury service, and relationship-based selling. This role is responsible for delivering an elevated client experience, achieving individual sales goals, and building long-term client relationships through exceptional service, product knowledge, and CRM discipline.
Key Responsibilities
Client Experience & Relationship Building- Deliver a personalized, luxury client experience from greeting through post-sale follow-up
- Build, manage, and grow a personal client book using CRM best practices
- Conduct consistent outreach and follow-up to nurture long-term client relationships
- Achieve and exceed individual sales targets and KPIs
- Utilize consultative selling techniques to recommend appropriate timepieces across multiple brands
- Accurately process sales, special orders, deposits, and service transactions
- Maintain in-depth knowledge of all brands, collections, and complications carried by Horologio
- Clearly articulate brand heritage, craftsmanship, and technical features
- Stay current on new product launches and industry trends
- Maintain immaculate personal presentation and uphold luxury grooming standards
- Ensure showcases and sales floor meet brand and visual merchandising standards
- Accurately document client interactions and preferences in CRM systems
- Work collaboratively with team members and leadership to achieve boutique goals
Requirements
Qualifications
Required- Minimum 2 years of sales experience in luxury retail or high-end client-facing environments
- Proven ability to build and maintain long-term client relationships
- Strong communication, presentation, and interpersonal skills
- Goal-oriented with a demonstrated ability to meet or exceed sales targets
- Comfortable using CRM and POS systems
- Ability to work flexible schedules, including weekends and holidays
- Experience selling luxury watches, fine jewelry, or premium consumer goods
- Knowledge of Swiss watchmaking or horology
- Experience working in a multi-brand luxury environment
- Competitive salary plus commission
- 401k match
- Medical, dental, vision insurance offered
- Paid vacation
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