Hwy 242 & Harpers Trace eStores - eStore Curbie - Part time

Job Summary: As an eStore Curbie, you will retrieve eCommerce online orders from their put away locations and transport them to the Customer.

Key Responsibilities & Essential Functions:

• Customer Service:
• Uses a digital tool to retrieve and review customer orders
• Communicates order changes / adjustments to customer
• Makes necessary adjustments to orders based on Customer requests
• Audits orders for bagging, quality, completion, and note following
• Packages / transports/ loads groceries / merchandise from holding areas to customer¿s vehicle
• Minimizes shrink through careful handling of product
• Achieves productivity standards
• Sanitation / Stocking / Food Safety:
• Gathers baskets and picks up trash inside and outside eStore, as needed
• Maintains / stocks bag areas
• Returns product to shelf
• Transfers products from slot to slot to help free up carts
• Organizes carts / maintains cleanliness within the eStore
• Maintains standards for safety and sanitation

Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Qualifications & Key Requirements:

Work Experience:

• Customer service skills - Required
• Communication skills - Required
• Ability to prioritize and handle cross-functional tasks - Required
• Ability to work a flexible schedule - Required

Education:

• Completion of all required training upon hire (e.g., Alcohol Seller's Training) - Required

• Perform in a fast-paced work environment which requires detailed work and precision
• Work with Customers and stay attentive to their needs
• Work a flexible schedule, based on business needs
• Work in varying conditions; work while exposed to hot, wet, and/or cold conditions
• Constantly walk, reach at waist, grasp
• Occasionally sit, stand, reach overhead, reach at shoulders, reach at knees, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, push / pull with arms, twist, pinch, perform fine motor movements
• Demonstrate the ability to lift 55 lbs, and manage in excess of 55 lbs**
• Use a manual pallet jack multiple times per day
• While there may be exceptions, the measurements noted are generally defined as-Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5
• 5.5 hours per 8-hour day; Occasionally: 0
• 2.5 hours per 8-hour day
• It is the responsibility of each individual Partner to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Last revised: 2/1/2024