Windows Desktop Support Technician - User Technology Specialist
Sharp Decisions Phoenix
User Technology Specialist
Compensation: $40/hr (W2 only)Location: 100% Onsite - Phoenix, AZ 85003
Shift time: 7:00 AM - 4:00 PM
Duration: One-year contract (starting upon onboarding)
Purpose:
Provide temporary IT support to ensure continuity during absences of the primary ITSS. This role is critical to maintaining operations and preventing service disruptions.
Key Responsibilities
- Serve as backup IT support specialist.
- Provide end-user support for laptops, desktops, and mobile devices.
- Manage hardware inventory and lifecycle.
- Perform preventative maintenance and maintain documentation.
- Assist with user training, deployment, and process improvements.
- User support experience.
- Imaging systems experience.
- User computer imaging and deployment experience.
- Desktop support experience.
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