Assistant Manager- Richardson

Assistant Property Manager

Department: Property Operations

Company Overview

We offer competitive compensation, training and development opportunities, and a supportive work environment that empowers employees to succeed.

Position Summary

This is a great opportunity for someone who is organized, service-focused, and looking to grow into a leadership role within property management.

Key Responsibilities

• Assist with budgeting, forecasting, and financial reporting using RealPage systems.
• Manage rent collection, payment processing, and bank deposits accurately and securely.
• Support delinquency management by issuing late notices and following up on past-due accounts.
• Submit invoices and monitor expenses in line with property budgets.
• Coordinate with vendors to ensure services are delivered on time and within scope.

• Support daily operations by helping manage service requests and maintenance coordination.
• Conduct unit inspections for move-outs, renewals, and preventive maintenance.
• Monitor leasing activity and maintain accurate traffic and occupancy data.
• Ensure compliance with Fair Housing regulations and company policies.
• Perform regular property walks to assess safety, appearance, and maintenance needs.

• Assist in leading onsite staff and supporting strong team communication.
• Conduct property tours, process lease applications, and coordinate move-ins and renewals.
• Partner with the Property Manager to address staffing needs and support performance goals.
• Help promote a positive team culture and professional environment.

• Respond to resident inquiries and concerns with professionalism and care.
• Support resident retention efforts through proactive communication and service.
• Help coordinate events, resident communications, and satisfaction initiatives.
• Assist in resolving lease violations or complaints with clear, respectful follow-up.

• Use RealPage for leasing, payments, maintenance, and resident communication.
• Support tracking of KPIs and timely submission of operational reports.
• Maintain accurate records and support data-driven decision-making at the property level.

• 1–2 years of experience in property management or residential leasing.
• Working knowledge of Fair Housing laws and property management best practices.
• Proficiency in RealPage or similar property management software.
• High school diploma or equivalent required; college coursework or degree preferred.

• Commitment to excellent service and professional communication.
• Strong organizational and time management skills.
• Team-oriented mindset with leadership potential.
• Detail-oriented with a proactive approach to problem solving.

• Must be able to walk the property regularly, including stairwells and outdoor areas.
• Occasional lifting of office materials or packages (up to 25 lbs).
• Role may require occasional weekend or evening availability.